“Bring joy to all people”. The Director Operations is to develop strategies around the daily processes that deliver a remarkable experience for the guest and team members. You will be responsible for driving results that point towards the store vision. Examples. Goals: Reach 2 min speed of service, 98% order accuracy, and create remarkable guest experiences. Success Factors. Food Safety Metrics. Food and Guest Quality. Team Development. Processes...
A Chick-fil-A Supervisor, is responsible for overseeing a group of employees within a fast paced and high energy enviorment. Their duties include relaying information between their team and upper management, leading their team through daily work, following food safety and food quality procedures, and monitoring employee performance to ensure maximum productivity
