Night Dining Room Host

Hosts MUST be available to work Fridays & Saturdays.

Night shift schedules available: 3pm-8:30pm or 5pm-8:30pm.

Responsibilities and Duties:

Behavioral Traits:

· Demonstrate a heart of service: Show honor, dignity, and respect for all.

· Strong interpersonal skills

· Integrity: Do the right thing, every time regardless of who is watching 

· Self-motivated with the ability to multitask

· Punctual & reliable.

· Professional and mature.

Stewardship & Job Tasks

· Use Chick-fil-A language and Core 4 to make every guest interaction personal. 

· Engage with guests to make them feel cared for and welcomed.

· Check in with guests while they dine in; ask if they need additional condiments and/or how their meal is.

· Ask guests if they would like a refreshment of their beverages at halfway point and end of their meal.

· Ask to clear the guest’s table when they are finished with their meal.

· Execute duties with urgency & accuracy.

· Exhibit applied knowledge of second-mile service by being genuine, proactive, and personal in interactions.

· Be an advocate for the guest; Resolve guest issues and bring them to leadership’s attention.

· Displays understanding of stewardship: Not wasteful with products, works with urgency, & exercises good judgment

Safety & Cleanliness:

· Provide a clean environment for the guest by wiping down & cleaning the dining room, patio & bathroom.

· Promote good hygiene practices through regular hand washing & display working knowledge of cross-contamination and necessary prevention methods. 

· Display working knowledge of cross-contamination and necessary prevention methods. 

· Maintain a sanitary and safe restaurant by mopping, sweeping floors, removing trash, and cleaning.