Salary: $39,481.00 - $46,390.00 Annually
Location : Chesterfield, VA
Job Type: Full-Time
Job Number: 24-01084
Department: Social Services
Opening Date: 06/10/2024
Closing Date: 6/23/2024 11:59 PM Eastern
Minimum Qualifications

High school diploma or GED required; some college coursework in Human Services field preferred; two years of experience in office support and administration practices and procedures, clerical, and/or direct customer service within social services/human services, business, or related field (three years preferred); or an equivalent combination of training and experience. Relevant work experience in local government or public administration support work preferred. Candidate should demonstrate excellent organizational, oral/written communication, strong customer service, professional and interpersonal skills necessary to work in a team setting. Candidate must have computer experience with word processing, electronic records, and basic spreadsheets.

Experience in electronic database applications and information systems desired; The successful applicant must demonstrate a strong attention to detail, good time management, the ability to work accurately and timely under pressure, and the ability to compile and review data from multiple systems. Spanish bilingual preferred.

Chesterfield County offers an attractive benefits package and incentives for candidates with bilingual (Spanish & ASL) abilities. Did you know that working for a local government provides credit towards the Public Student Loan Forgiveness Program (PSLF). Pre-employment drug testing, FBI criminal background check and education/degree verification required. Current valid driver's license and good driving record required. Based on the Virginia DMV point system, record must not reflect a total of six or more demerit points within the twenty-four months preceding the anticipated hire date, or one major violation of six demerit points within the preceding thirty-six months. Out of state driving records must be obtained by applicant and presented at time of interview. Records must reflect at least three years of history and be dated within thirty days of interview date.
Duties

Perform a variety of customer service duties in a fast-paced environment. Greet and assist customers; answer questions; answer, direct and take changes from incoming telephone calls. Assist in obtaining and verifying client information to be used to determine eligibility for assistance in person and on the phone; inform clients of available resources and make referrals to appropriate agencies; maintain records and compose correspondence; provide administrative support to Eligibility Workers. Performs other work as required.

This position will require participation in Emergency Shelter Duty as permits.
Shift

Monday - Friday; 8:30 a.m. - 5:00 p.m.
Work Location

Social Services
Chesterfield County is an Equal Opportunity Employer Committed to Workforce Diversity, Equity, and Inclusion
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