Manager, Workplace Strategy & Experience
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.
About the Role:
CHANEL is looking for a Workplace Manager to join our Workplace Strategy & Experience Team in our New York corporate office. You will play a leading role in ensuring our office facilities are operating at peak efficiency and providing oversight to our workplace services team. This position thrives in a fast-paced, ever-changing environment and is passionate about using systems and thinking creatively to deliver exceptional support. Well organized, flexible, and strategically faces all challenges of supporting an office environment. You will have strong people management/coaching and project management skills, have the ability to think on your feet, make quick decisions, and delegate, but also be ready and willing to roll up your sleeves and get to work. This role will require exceptional communication skills, the ability to be resourceful, and to create constructive relationships with a diverse range of personalities. Our ideal candidate will have a minimum of 5 years of experience, a passion for client service and strong understanding of office facilities.
What impact you can create at CHANEL:
Office Facilities Management:

• Ensure smooth day-to-day operations of our corporate offices, including scheduling, coordinating, and overseeing workplace maintenance activities
• Maintain accurate records and manage administrative tasks such as budgeting, proposal negotiations, vendor onboarding and invoice processing
• Partner with security team on building access for employees and security-related repairs and maintenance
• Ensure Health, Safety and Environment compliance throughout the property

Vendor Coordination and Management:

• Coordinate contractors and projects, ensuring timely completion and adherence to quality standards
• Maintain relationships with building management and key vendor partners.
• Schedule and oversee maintenance work assignments, balancing efficiency and employee needs

Workplace Experience:

• Collaborate on event planning, including communication, logistics and budget management
• Manage scheduling for office training center and event space, assist employees in planning and hosting events
• Develop and execute new ways of working initiatives

You are energized by:

• Working in a dynamic environment: the ever-changing nature of the workplace environment, including diverse challenges and opportunities for problem solving
• Employee engagement: being able to interact with and support employees, understanding their needs and enhancing their experience within the workplace
• Team collaboration: working closely with difference teams and departments
• Project Management: Managing various projects with many opportunities to drive positive change
• Innovation and Creativity: Finding innovative solutions to enhance workplace efficiency and overall productivity
• Creating positive experience: Being able to contribute to creating a positive and enjoyable culture where employees feel valued, motivated, and inspired

What you will bring to the team:

• Previous experience in corporate office facilities management and vendor coordination
• Strong project management skills with attention to detail
• Excellent client service mentality with the ability to handle inquiries promptly
• Budget management experience, including invoice processing and tracking spend
• Proactive problem-solving skills and the ability to work well under pressure
• Positive attitude and ability to maintain composure in challenging situations
• Strong organization and logistical abilities
• Aesthetic inclination with a focus on creating and elevating the office experience for both our employees and guests

Position Logistics:

• Minimum of 5 years' experience in relative role
• Bachelor's Degree in related field or equivalent experience
• Based in NYC office
• Workplace essential role - 5 days per week in office with flexibility for 1 remote day per week as business needs allow
• Availability for occasional after-hours support as required is essential

*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.
Compensation:
The anticipated base salary range for this position is $63,400 through $105,000. Base salary is one component of the total compensation for this position. Other components [may/will] include additional compensation, benefits, and perks.
Benefits and Perks:

• Wellbeing resources include dedicated paid time off for wellbeing: 2-week August Office Closure and a Wellbeing fund
• Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
• Generous paid time off policies to include vacation, holiday, sick and volunteer days
• 401K and other incentives
• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

Additional Information:
Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:
Diversity and Inclusion:

• At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy, and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
• We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.

Chanel Community:

• CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities.
• Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.

Fondation Chanel:

• Since 2011, Fondation CHANEL's mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.
• For more information, please navigate to the Fondation Chanel website here

Sustainability:

• CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.
• Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.

Arts and Culture:

• We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.

Career and Leadership Development:

• We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.

*Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time.