Legent Health is looking for a Business Office Operations Manager to join our team. We seek talented partners transforming healthcare, one patient at a time.

Minimum Requirements

• Ability to remain calm, even under the most stressful of situations.
• Ability to handle confidential information in a discreet, professional manner.
• Must be detail-orientated; accuracy is imperative.
• Ability to meet deadlines; customer focused.
• Excellent oral and written communication skills.
• Excellent organizational and analytical skills.
• Ability to be an effective team member and display initiative.
• Ability to process and follow-up on rush items.
• Ability to multi-task in a fast-paced environment.
• Ability to communicate with leadership effectively.
• Proficient with MS Word and Excel.

Compensation and Benefits

• COMPETITIVE PAY
• VISION
• MEDICAL
• DENTAL
• PTO Accrued
• 401K

Position Summary

The Business Office Operations Manager provides office services by implementing administrative systems, procedures, and policies, and monitoring administrative projects.

Position Responsibilities

• Maintains confidentiality of company information and establishes and maintains working relationships with employees in other departments.
• Performs tasks with a substantial amount of interruptions throughout the day.
• Greets staff, physicians, Board members, visitors, etc. in a courteous and professional manner and refers them to appropriate staff/department, as needed.
• Schedules and organizes calendar for use of the Conference Room.
• Serves as functional secretary for meetings. This includes prepare and distribution of meeting packets, transcribes, and distributes minutes, as necessary.
• Take, transcribe, and distribute minutes for other assigned meetings and meeting notifications/scheduling.
• Arrange and confirm meeting rooms for all meetings; coordinate refreshments as needed.
• Assists in preparation of special projects, Board material, and other projects upon request.
• Performs composition and typing of memos, correspondence, reports, contracts, and other legal documents/forms in a timely and accurate manner as needed.
• Maintains organized files in hard copy and electronically for reference.
• Maintains legal documents for easy accessibility to multiple drafts and final documents.
• Processes incoming/outgoing mail for the site.
• Offers suggestions to improve efficiency, improve workflow, etc.
• Works collaboratively with the other staff to keep environment clean, neat and running efficiently including ordering/stocking supplies, delivering faxes, distributing mail and arranging for Administration coverage.
• Maintains list/file of contracts and contracted services. Keeps a ‘tickler file’ for renewal and notifies appropriate staff when renewal time is due.
• Assists various department managers by processing meeting minutes and making meeting arrangements.
• Serves as a resource for general administrative questions.
• Maintains and manages Administration workflow through organizing and communication.
• Provides support to other areas as needed.
• Provides phone support, fielding questions and directing customers to the appropriate areas of the organization.
• Maintains Administrative supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
• Completes operational requirements by scheduling and assigning administrative projects: expediting work results.
• Contributes to team effort by accomplishing related results as needed.
• Hiring and training of office staff
• Managing non-clinical office personnel
• Addressing staff issues and conducting regular performance reviews
• Planning, implementing, and overseeing business office policies and procedures
• Supervising the patient registration process
• Supervising the medical records process
• Supervising the patient scheduling process
• Reviewing accounts receivable to ensure accounts are being worked in a timely and effective manner
• Supervising the charge capture process and ensuring errors or missing charges are resolved on a daily basis
• All other duties as assigned.

*****LEGENT HEALTH PROVIDES SERVICES THROUGHOUT THE TEXAS AND FLORIDA AREAS TO INCLUDE BUT NOT LIMITED TO SAN ANTONIO, AUSTIN, PLANO, CARROLLTON, FRISCO, HOUSTON, CONROE, TOMBALL, CORPUS CHRISTI, AND DELRAY BEACH *****

Legent Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Legent Health participates in the E-Verify program. Follow the link below for additional information.

E-Verify: http://www.uscis.gov/e-verify