1 technology support specialist temporary Job in los angeles, ca
C&M Legal Search is Hiring an Information Technology Support Specialist Near Los Angeles, CA
- Create and deploy desktop and laptop systems to users including imaging, configuration, testing and quality control.
- Install, configure and troubleshoot hardware, software and configuration issues related to desktop and laptop operating systems, wireless and wired networking, communication and telecom systems, applications, printers and peripherals and ensure compliance of all security updates.
- Resolve end user issues related to desktop and laptop operating systems.
- Assist with new hire onboarding and changes and exits including accounts and permissions (network, email, phone, assigned hardware, etc.).
- Coordinate with vendors, service providers, or consultants as needed to troubleshoot issues, request solutions or coordinate warranty/repairs.
- Participate in rollouts and updates, provide testing, input on the design, configuration and deployment of items related to the desktop, including but not limited to OS, hardware, and standard/non-standard applications.
- Monitor security trends affecting end-users, recognize and address malicious attempts via email, attachments, phone calls and websites.
- Manage equipment inventory, track allocation/assignments, document retired equipment.
- Create and maintain documentation that assists end users resolve common help requests issues.
- Provide primary Help Desk phone and email coverage.
- Participate in a rotating on-call schedule that involves after hours and weekend support.
- Bachelor’s degree
- Minimum 3 years in a technical role (prior law firm experience preferred).
- Expert knowledge of application and hardware troubleshooting and configuration for laptops, desktops, mobile devices and peripherals.
- Thorough knowledge of Windows 10 OS, O365, document management systems; iManage Work 10 strongly preferred, document lifecycle applications; Forte, DocXtools, Change-Pro/Compare, Document assembly, Power PDF.
- Understanding of security components such as Carbon Black, Endpoint Protection, Defender, Crowdstrike, and Duo MFA.
- Knowledge and ability to support remote solutions such as VPN and Citrix.
- Experience with telecom/communication platforms such as Zoom and MS Teams.
- Working knowledge of group policies, AD/Azure AD, O365 administration, Endpoint Manager.
- Knowledge of application customization and integration is a major plus.
- Experience with Configuration manager (SCCM) is a major plus.
- Basic understanding of ITIL/ITSM methodologies.
- Salary to be based upon experience and education; they are targeting between $80,000 - $93,000 annual.
- They offer comprehensive benefits including medical, dental, and vision as well as 401(k) and vacation time.
Job Summary
Full Time
$85k-104k (estimate)
05/05/2024
07/02/2024
The job skills required for Information Technology Support Specialist include Operating System, Networking, IT Support, Help Desk, VPN, etc. Having related job skills and expertise will give you an advantage when applying to be an Information Technology Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Information Technology Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Information Technology Support Specialist positions, which can be used as a reference in future career path planning. As an Information Technology Support Specialist, it can be promoted into senior positions as a Decision Support Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Information Technology Support Specialist. You can explore the career advancement for an Information Technology Support Specialist below and select your interested title to get hiring information.
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