Ced Systems is Hiring a Small Cell Civil Technician Near Cleveland, OH
We are deploying infrastructure for 5G Networks. A telecommunications startup focused on efficient and strategic support to the nationwide 5G deployment, helping OEMs and operators achieve enhanced connectivity for their networks. Summary We are seeking a skilled Small Cell Civil Technician responsible for the proper installation, operation, testing, maintenance and optimal performance of equipment associated with wireless small cell network. Job Description/Responsibilities:
Ability to perform Small Cell Installation in cabinets and at heights.
Understanding of equipment and inventory control.
Ability to troubleshoot RF and Fiber line issues on Small Cell cabinets or poles
Reads and interprets work orders to determine work to be done, as well as completing paperwork for jobs that are finished.
Read prints and wire cabinets and run/label fiber jumpers in hub and on poles.
Set up safety in work zone according to prints on TCP (Traffic Control Plan)
Follow safety rules and practices, complying with OSHA standards
Serves existing accounts by analyzing work orders, planning daily travel schedule, investigating complaints, conducting tests, and resolving problems.
Establish service by studying system requirements, ordering, and gathering components, completing installation, and performing acceptance tests.
Install and perform maintenance on customer's OEM equipment.
Build and maintain rapport with customers by examining complaints, identifying solutions, suggesting improved methods/techniques, and recommending system improvements.
Ensure personal equipment operates properly by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.
Document service and installation actions by completing forms, reports, logs, and records.
Maintain customer confidence by keeping service information confidential.
Coordinate customer contact, access to customer premises, and customer test and acceptance on small and medium jobs.
Test installed system for adherence to specifications and evaluate reception.
Maintain vehicle and installation/service parts inventory. Keep workplace clean and organized. Submit required reports in a timely fashion.
Ensure that the highest quality of service is provided to promote superior customer satisfaction.
Attend formal or informal training to maintain/upgrade knowledge, skill, and performance levels.
Build upon knowledge base by reading professional publications.
Adhere to safety guidelines and requirements.
Capture Pre/Post pictures and complete site report as per customer standards
Other duties as assigned.
Requirements
Must have a valid Driver's License and satisfactory driving record.