Position Summary: The Administrative Assistant performs clerical duties requiring general office experience, skill, and knowledge of organizational policies and practices for the Service Advisors Department. Tasks:

• Answer incoming calls and respond to client, case manager or employee calls as appropriate.

• Assist with processing of new CDS clients following established procedures.

• Request new service plans from case managers and case workers as needed.

• Keep client records up-to-date. Record discharges and transfers as necessary and deactivate files following established procedures

• Assist with processing client status changes, address changes, etc. and assist with updating attendant pay rate change requests into the current systems

• Record payroll expenses into client budgets , reviewing for compliance, notify Service Advisor when client is exceeding budget or using more overtime than budgeted

• Prepare and distribute quarterly budget reports to clients and case managers/service coordinators and notify Service Advisor of any issues that require contact with client to ensure client stays within budget

• Ensure client documents are properly labeled and saved in designated file locations for electronic records dept.

• Provide support and back up to service advisor

• Maintain positive relationships and open communication with clients, client families, case managers, vendors, and all other business representatives

• Observe confidentiality policies at all times

• Comply with federal, state, & company policies, procedures, and regulations

• Perform other related duties as assigned Skills/Attributes:

• Able to work independently.

• Able to work with a team to accomplish goals and objectives

• Excellent time management skills

• Effective organizational skills with strong attention to detail

• Willingness to work with health care professionals, clients, families, and the general public

• Written and verbal communication skills are required to communicate effectively as appropriate to the needs of the audience

• Must be able to read, write and comprehend English; must be able to communicate efficiently in English Experience and Education:

• High school diploma or GED required

• One (1) year of experience in the healthcare field highly desired

• Some knowledge of accounting field preferred

• Bilingual (Spanish) preferred

• Must be able to demonstrate competence with computer applications such as MS Word and Excel and have the ability to readily learn agency specific software

• Proficiency in the use of database and spreadsheet software strongly desired

• Must be able to type 35 wpm with 80% accuracy, 80% accuracy in Excel, and 6,000 to 8,000 keystrokes proficient in 10-key Physical Requirements:

• Sitting in a normal seated position for extended periods of time

• Reaching by extending hand(s) or arm(s) in any direction

• Finger dexterity required to manipulate objects with fingers rather than with words, hand(s) or arm(s); for example, using the keyboard

• Communication skills using the spoken word

• Must be able to lift up to 50 pounds on a regular basis

• Ability to see within normal parameters

• Ability to hear within normal range

• Ability to move about

Please apply online to become a part of our compassionate and dedicated team: https://dsswtx.jotform.com/220836269749065