ESSENTIAL FUNCTIONS. 1. Greet and welcome guests as soon as they arrive at the center in a cheerful and professional manner. 2. Request all visitors check in per facility policy. 3. Direct visitors to the appropriate location. 4. Answer, screen, and forward incoming phone calls appropriately. 5. Ensure the reception area is tidy and presentable. 6. Provide basic and accurate information in-person and via phone/email. 7. Receive, sort, and distrib...
ESSENTIAL FUNCTIONS. 1. Exhibits effective communication. 2. Demonstrates excellent customer service skills and relationship building with families and employees. 3. Demonstrate understanding of the call bell system. 4. Demonstrates understanding of how to handle a service concern from patient/family/co-worker/ or vendor. 5. Demonstrates understanding of use of proper telephone etiquette. 6. Demonstrates ability to communicate via secure communic...
