Job Title:Computer Hardware Specialist III Locations:Multiple Locations (Rock Island IL ; Fort Huachuca, AZ ; Fort Detrick, MD ; Fort Stewart, GA ; Carlisle Barracks, PA ; Fort Dix, NJ; Ft Rucker, AL; Ft. Eisenhower, GA (Ft. Gordon)) Clearance:Secret Certifications:CompTIA Security CE Education:Bachelor’s degree in Engineering, Computer Science, Telecommunications or a related field Roles and Responsibilities: * Minimum six (6) years of experience in facilities/communications engineering support.
* Leads tasks and supervises staff in providing hands-on support inside/outside the cable plant to install software and hardware for LAN connections.
* Performs duties of PC Support Technician but at a much more complex level.
* Performs Tier II and Tier III support. Responsible for repairing the most complex desktop and laptop issues.
* Organizes and directs site surveys, documents and analyzes current configurations, performs environmental impact assessment, designs optimal topologies, and prepares supporting technical drawings and engineering plans.
* Ensures compliance with layout specifications and safety codes.
* Tests and performs onsite/offsite repairs to installed GOTS/COTS equipment at all standard levels (i.e., line, intermediate, or shop; facility or depot).
* Schedules installations and coordinates all post-installation operations, maintenance, and troubleshooting support.
* Provides agency engineering staff with all related support necessary to accomplish technical projects.