Description

About Us:

Volunteers of America, is a non-profit social service organization, that is committed to uplifting the lives of the most vulnerable in our community. Visit us at https://www.voasw.org.

Job Opportunity:

Volunteers of America Southwest is looking for a dynamic person to help create change in our communities through our Comprehensive Opioid Recovery Center (CORC). The CORC program is a unique program designed to assist individuals in dealing with opioid addiction. The CORC program is a multifaceted program that provides services that match our client's level of need. The program is fluid and dynamic in providing services that include inpatient and outpatient treatment, case management, supportive services, benefit enrollment assistance and supportive housing services. 

Under the administrative supervision of the Program Director the Substance Use Intake Specialist with provide outreach, direct support services and assist in the coordination oand implementation of participant services.

Essential Duties & Responsibilities:

• • Provide community resources and referrals to meet the needs of our clients.
  • Screen program applicants for eligibility via telephone intake and/or on a walk-in basis and/or during outreach services towards program’s target populations (including street and healthcare outreach).
• • Ensure all applicants are screened for SAMSHA grants eligibility.
  • Assist program applicants and/or participants with collecting and submitting documents as needed.
  • Track screenings and participant contacts in an accurate and timely manner.
  • Administer assessments to determine eligibility.
  • Provide data entry and update of databases in a complete, accurate, and timely manner.
  • Maintain accurate and up to date participant filing.
  • Maintain positive communications and relationships with his/her supervisor, participants, employers, partnering agencies, involved members of families and other individuals in the community.
  • Complete in a timely manner all logs, reports and participant evaluations as required.
  • Provide direct service as needed and required.
  • Perform all job-related duties as assigned.

Equal Opportunity Employer

This employer participates in e-Verify. Applications are accepted online only.

Credentials, Abilities and Experience

An Intake Specialist must be 18 years of age or older with a minimum of a high school diploma or its equivalent. Must have a good understanding of addiction. Must be credentialed AOD counselor or a Registered Intern. Appropriate dress is expected. This position requires a special aptitude for confidentiality, organizational skills and good interpersonal skills. The Intake Specialist must provide excellent customer service.

May occasionally need to make on-site visits to participants where they are (shelter, streets, resource center, residential program, etc.), agencies, and employers. Often these on-site visits are at a distance from the office, where no regular means of public transportation exists. Overnight travel is rare, but may be required for training and as part of the program. An Intake Specialist may transport a participant as part of his/her job duties. A reliable means of transportation, valid California licensing and insurance is required.