A Hostess, or Greeter, is. responsible for welcoming customers to a food service environment. and ensuring that they are seated and receive attentive service. Their duties include maintaining a waitlist of patrons during busy meal service, passing out menus and accepting phone calls. Requirements. Previous work experience as a Host/Hostess or. Waiter/Waitress. Understanding of restaurant etiquette. Familiarity with health and safety regulations. ...