Clinic Assistant 1

Actively participate as a member of a Patient Care Team under the direct supervision of the Clinical Manager coordinating patient care following established standards and practices. The home base for this position is determined at hire, however, travel between locations of Hickory/Morganton/Lincolnton for training and as needed with paid mileage is expected. Full benefits package includes medical, dental, vision, Aflac, and 401k/Profit sharing.

RESPONSIBILITIES:

1. Actively participates as a Care Team member in proactively assessing, communicating, and coordinating the needs of patients as may be identified by consultation with other Care Team members under the direct supervision of the Clinic Manager.
2. Facilitate effective patient flow throughout clinic: calls patients back to the exam room in an orderly and timely manner to enhance physician efficiency to obtains and record patient’s height, weight, vital signs, pertinent history, and other information as directed by provider.
3. Contacting patients 48-72 hours prior to appointments to update patient histories such as but not limited to medications, allergies, pharmacy, surgeries etc., as assigned.
4. Prepares patients and all equipment necessary for regular clinical exams or exams.
5. Assist Physician Assistants with patient exams and procedures including but not limited to earwax removal, wound care, suture removals, throat cultures, and other clinical procedures.
6. Prepares specimens and paperwork to be sent to the Laboratory
7. Assist with CT setup of patients scheduled for in house imaging.
8. Transport and/or direct patients to appropriate ancillary departments within the building.
9. Cleans, disinfects, stocks, and sets up exam rooms and equipment to prepare for the next exam for non-procedure appointments.
10. Cleans and sterilize instruments using the autoclave or sink, as appropriate.
11. Assists other nursing and practice staff as requested or as necessary.
12. Adheres to all OSHA regulations to assure employee and patient safety.
13. Attends required meetings and participates in committees as assigned.
14. Performs other duties assigned or requested.
15. Maintains Patient confidentiality.

KNOWLEDGE, SKILLS, ABILITIES:

1. Knowledge of medical terminology.
2. Knowledge of computers, basic computer software, and standard office equipment (computer, copier, fax, telephone, etc.)
3. Knowledge of current OSHA and blood borne pathogen regulations.
4. Ability to accurately prepare, maintain, and document charts, and complete forms.
5. Ability to perform general medical procedures and use medical equipment, including but not limited to stethoscope, blood pressure cuffs, scales, pulse oximeter, and thermometer.
6. Ability to recognize trauma and signs and symptoms of medical emergencies to determine appropriate treatment; ability to respond quickly and calmly in emergencies and stressful situations.
7. Ability to deal with the stress of illness, convey empathy and compassion for patients during times of loss and illness.
8. Ability to work under pressure, meet deadlines, and manage several tasks simultaneously.
9. Ability to maintain and follow confidentiality policies and guidelines.
10. Ability to establish and maintain effective working relationships with employees, physicians, and providers.
11. Ability to maintain professional behavior and promote a positive image of the practice.

PHYSICAL ENVIRONMENT/REQUIREMENTS:

• Normal work hours are 8 AM to 5 PM Monday through Friday; some incidences of work beyond the normal business hours should be expected based on patient demand.
• Some incidences of work at other locations if needed.
• Professional medical office setting without significant variation in temperature or lighting.
• Frequent exposure to communicable diseases, toxic substances, medical preparations, and other conditions common to a clinic environment.
• Performance of basic physical functions of finger dexterity, grasping, clearly understood speaking, hearing, sight (far and near to include data, figures, and computer equipment), and repetitive motion.
• Routine intermittent standing, sitting, kneeling, bending, and reaching.
• Must be able to perform heavy work exerting more than 100 pounds of force occasionally, and in to exert up fifty pounds of force frequently, primarily in assisting the movement of patients; must be able to exert up to ten pounds of force constantly to lift or move objects.
• Must be able to accurately view data, figures, and computer equipment.

EDUCATION/EXPERIENCE:

1. Graduation from High School or equivalent.
2. Medical Assistant experience preferred but will consider CNA or training the right candidate.