RiverSpring Health Plans serves over 18,000 frail individuals and help them live in their homes and independently for as long as possible. Join our compassionate and dedicated team and make a difference in the lives of our members at RiverSpring Health Plans. Operation Specialist is responsible for performing a variety of clerical, administrative, customer service and coordination activities in order to support member service deliveries and ongoing team responsibilities.

The Operations Specialist supports the provision of care plan. S/he may order services for members (equipment and supplies, transportation, personal care, etc.), take requests for services from members, assist Nurse Care Managers with member interactions, and take authorizations from Nurse Care Managers for processing.

High School Diploma (or General Education Degree (GED)) required. Some college/ Business school preferred or equal experience. Medical billing or terminology experience strongly preferred. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to speak effectively before customers or employees of organization may be required to also speak another language; necessary for communication with members. Bilingual Russian Required - Must be able to type 45WPM.

Compensation: Min. $24.0384 hourly - Max. $26.4423 hourly

Our staff are our greatest asset and as such we offer an excellent and comprehensive benefits package which includes:

HEALTH & INSURANCE BENEFITS *

Medical and Prescription Drug
Company-Paid Dental
Company-Paid Vision
Company-Paid Life Insurance and Accidental Death & Dismemberment
Company-Paid Short-Term Disability
Company-Paid Long-Term Disability
Health Care Flexible Spending Account
Dependent Care Flexible Spending Account
Employee Assistance Plan
Additional Life Insurance options for the employee and family members
Additional Disability options
403(b) Plan, with a generous employer contribution
TIME OFF BENEFITS*
Holidays
Personal Days
Sick Days
Vacation

ADDITIONAL BENEFITS*
Bereavement Days
Cell Phone Discount Plan
Commuter Plan
Jury Duty Days
Marriage Days
Pet Insurance Discount Plan
Tuition Assistance
Wellness Programs
Years of Service Awards

*This information is subject to change and it is not meant to be a comprehensive explanation of our employee benefits. The benefits contained in this benefit summary could change at any time without notice.

EOE