We have a Level 1 technical support position for someone with at least 1 year of corporate help desk / computer support experience and/or 1 year working at your college on the University's support team. You need to be able to confidently handle an in-bound caller who is having issues with their workstation (Windows, Mac is a plus but not required). Ideally you know how to create and/or follow up on a trouble ticket using a ticketing system plus b...
