Department: Strategy and Institutional Development

Location: District Administration

Reports To: EVP, Chief Strategy Officer

Recruitment Type: External/Internal

Requisition ID: req4112

Employment Type: Administration and Professionals

Union Position: Non-Union

Work Schedule: Standard and may include some evenings and weekends

Number of Openings: 1

Job Description:

SUMMARY

Provides principal support to the Executive Vice President (EVP) with responsibility for the day-to-day administrative operation and management of the College-wide strategic development and tactical deployment, community engagement and institutional advancement initiatives.

ESSENTIAL FUNCTIONS

• Supports the EVP’s communication with and administrative management of all of the EVP’s direct reports, as well as the Board of Trustee’s and Institutional Advancement Council.
• Manages EVP scheduling and calendar needs.
• Manages all of EVP’s logistics coordination, materials preparation, travel needs and expense submission for local and out-of-town conferences, presentations, and meetings.
• Serves as member of the division’s budget team, with responsibility for assisting with the creation and finalization of the division’s and/or College’s budget
• Serves as an expert and resource on all College administrative systems, such as Banner, Concur, etc.
• Supports research and writing for the EVP and the strategy and institutional advancement leadership team, when needed, contributing to College-wide initiatives, publications, presentations and update reports.
• Builds relationships and works closely with executive assistant peers and colleagues internally within the College, as well as external business, civic and other partners, to ensure the accomplishment of strategic outcomes and the smooth functioning of the division.
• Administers directives and strategies on behalf of the EVP
• Maintains an up-to-date listing of all of the internal and external boards and committees on which the EVP serves, along with the EVP’s role (i.e. committee chair, Secretary, etc.) and term.
• Acts as an ambassador for the division inside the College and externally within the larger community.
• Works closely with the College President’s office on projects involving the Board of Trustees, including managing the division’s resolution submission process, which includes drafting and editing resolutions, researching resolution topics, and preparing talking points for the EVP.
• Assesses the urgency and importance of situations and takes appropriate independent action to determine the necessary level of involvement by the EVP
• Acts as administrative proxy for EVP, when necessary, in consultation with the EVP
• Manages executive correspondence from the office of the EVP
• Manages and/or performs principal support functions for the EVP’s office
• Manages sensitive information with discretion and confidentiality
• May manage major related College-wide functions on behalf of the division
• Performs other duties as assigned

REQUIRED QUALIFICATIONS

EDUCATION AND EXPERIENCE/TRAINING

• Bachelor’s Degree
  
  • Significant related experience may substitute for education
• Minimum of five years of executive administration, communications, public relations, community relations or related experience
• Demonstrated experience effectively making decisions that have major implications on the strategy, management and operations within a department
• Demonstrated experience and effectiveness requiring dynamic and analytical problem-solving methods in a variety of situations

KNOWLEDGE, SKILLS and ABILITIES

• Possess comprehensive knowledge of principal administrative support theories, concepts and practices with the ability to apply in complex, difficult and/or unprecedented situations as it pertains to the departmental focus
• Ability to anticipate the EVP’s support needs and respond without an immediate directive
• Ability to effectively complete work assignments independently
• Possess strong organizational, time-management and problem-solving skills
• Possess excellent written, verbal and interpersonal communication skills
• Ability to work accurately with great attention to detail
• Ability to prioritize/handle multiple tasks and work with deadlines in a dynamic environment
• Ability to promote collaboration, teamwork, and involve all stakeholders in decision-making processes
• Ability to work in a fast paced and high-volume service environment
• Ability to research and analyze issues and develop solutions
• Ability to effectively manage projects
• Possess excellent customer service skills and proven ability to develop and sustain productive customer relationships
• Ability to utilize critical thinking to identify and implement efficiencies within daily operations
• Ability to research diverse topics, synthesize, and distill key messages into speeches, and presentations using various mixed media
• Proven record with interacting and working collaboratively across functions, levels, and departments toward shared objectives
• Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity
• Ability to collaborate, negotiate and resolve conflicts on major projects
• Ability to facilitate top-level collaboration while managing sensitive issues
• Possess intermediate-level proficiency with Microsoft Outlook, Word, Excel and PowerPoint
• Possess strong project management skills
• Possess sensitivity to respond appropriately to the needs of a diverse population

COMPETENCIES

CRITICAL COMPETENCIES

• Service Focus
• Communication
• Quality of Work

VERY IMPORTANT COMPETENCIES

• Collaboration
• Time Utilization

IMPORTANT COMPETENCIES

• Adaptability
• Continuous Improvement

PREFERRED QUALIFICATIONS

EDUCATION AND EXPERIENCE/TRAINING

• Demonstrated experience in higher education, the business community or the economic development ecosystem
• Demonstrated experience in a leadership role in community and civic environments
• Demonstrated experience developing executive level talking points, speeches and presentations
• Demonstrated experience managing the forecasting, planning, maintaining, preparing, and monitoring a business area’s budget

PHYSICAL DEMANDS/WORKING CONDITIONS

(The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• The work is performed in a normal, professional office environment;
• The work area is adequately lighted, heated and ventilated;
• Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc.;
• Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite

Special Note:

Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.