Auto Data Direct, Inc. (ADD) is a division of Reynolds and Reynolds that provides fast, accurate, real-time access to motor vehicle, vessel and driver license records. As a Bilingual Customer Service Representative you will be responsible for providing a high level of customer service and support over the phone and through email. You will assist customers with navigating the company website, answering general customer account related questions, and some light technical support. Other responsibilities could include working on assigned projects and packaging documents for mailing.

Requirements:

• Exceptional written and verbal communication skills
• Excellent customer service skills
• Exceptional attention to detail and troubleshooting skills
• Basic computer skills including Microsoft, Gmail and Adobe
• Fluent in both English and Spanish
• Ability to lift up to 25lbs
• Flexible scheduling with rotating shifts, including some Saturdays

Benefits:

Our associates receive medical, dental, vision, and life insurance. We offer company contributions to your HSA, 6% match on 401(k), and a work/life balance with paid time off. We also encourage our associates to take advantage of our great training programs and professional development opportunities.

About Our Company:

Auto Data Direct (ADD), a Reynolds and Reynolds company, offers a suite of innovative, web-based tools to expedite and simplify federal or state-required business processes as well as to provide fast, accurate, real-time access to motor vehicle, vessel and driver license records.

Established in 1866, Reynolds and Reynolds offers the Retail Management System – a complete suite of products and services for automotive dealerships. Reynolds solutions are built as one, to work as one, for all areas of the dealership. While headquartered in Dayton, Ohio, Reynolds has offices all over the world, employing more than 4,300 associates. We offer a variety of opportunities: Energizing projects, high-powered teaming, constant learning, and professional growth.

Reynolds and Reynoldspromotes a healthy lifestyle by providing a non-smoking environment.

Reynolds and Reynolds encourages applicants of all ages and experience to apply, as we do not discriminate on the basis of age.

Job Type: Full-time

Work setting:

• In-person

Work Location: In person