Symphony Pointe, a brand-new luxury senior living community located in Elkhorn/West Omaha, is hiring for a part-time Receptionist position. Symphony Pointe, part of Agemark Senior Living, has ranked in the top 17 for six consecutive years in Fortune Best Workplaces for Aging Services!
In this Part-Time Reception position, you will provide good customer service to our residents, families, and staff and help support activities for our memory care residents. This position will work 2:00pm - 10:30pm Sunday, Monday, and Tuesday at our main reception desk. You may also have the opportunity to pick up additional shifts. This could be a full-time position, if combined with our other part-time receptionist position.
We are looking for a positive, welcoming, and flexible individual to join our work family and help us continue providing exceptional care and support to our residents and their families.
Front Desk position details:
Answer telephones within three rings and transfer calls or take messages as needed.
Greet visitors and guests as they arrive in the building and answer questions with great customer service.
Assist with leading activities for our residents.
Provide service to residents and staff through coordination of services to residents, families, and guests by solving problems and maintaining constructive relationships.
Perform clerical duties as assigned by the General Manager and have a familiarity with MS Office.
Maintain cleanliness of the reception desk and other common area spaces. Check bathrooms on the main floor throughout the shift for cleanliness and odor control.
Create and maintain an environment for residents/families/staff/guests that is customer-friendly, values and respects the uniqueness of each individual, and promotes personal growth with confidentiality in mind.
Coordinate transportation to appointments and outings.
Work scheduled hours based on Community needs; may be required to work weekends occasionally.
Follow all Company policies as outlined in the Policies and Procedures Manual and Employee Handbook.
Strong English communication skills are essential for seamless interaction with residents and colleagues.
Full-time hours
We believe in taking care of our employees by offering:
Competitive earnings
Full Health, Dental, and Vision Benefits including paid life insurance
401k match of 50% up to the first 6%
PTO Accrual on DAY 1
Annual Profit Sharing
FREE Employee Assistance Program
Tuition Reimbursement along with licensure and certification coverage
Free meals 1x a day during your shift
Legal services to draft a Will, Power of Attorney, or Living Trust
Membership with company discounts. 20%-70% off on movies, shows, concerts, hotels, sporting events, wellness, and wireless
Referral bonuses
Since 1987, at Agemark, we believe people heal and grow best when they feel like part of whole-person wellness involving mind, body, and spirit! It's the foundation for our approach to senior care and it's also how we choose, train, and care for our team. Agemark Senior Living Communities embraces FOUR core values: Professionalism, Commitment, Integrity, and Compassion. If you believe in doing what feels right, advocate for our elderly community, and want to be part of our Great Place to Work, we would love to hear from you. Be a part of our organization where it's our job to create a purposeful life for our loved ones and be the change we all want to see in our world. EOE.
IND2