Cornerstone Automotive Group is a North American company with more than 700 employees working at eight locations across the United States and Canada, including Cadillac of Beverly Hills and Santa Monica Buick GMC. It's our purpose to build a healthy automobile experience center that achieves sales and profits that fuel corporate growth, as well as meaningful work opportunities, personal development, and security for every employee.

Our continued success in achieving this purpose is accomplished through the commitment, enthusiasm, and support of all employees of Cornerstone Automotive Group in providing exceptional service to our customers. What has remained consistent throughout our history of transformation is our dedication to our employees, our customers, and the values of Cornerstone Automotive Group: Respect, Transparency, Care, Excellence, and Innovation.

Our mission is to move our customers' lives forward with the best in automotive solutions, service, and people while being the most respected automotive group in North America.

Opportunities at Cornerstone Automotive Group
As a potential future member within our Cornerstone group of companies, we look forward to allowing you to advance based on performance, competitive wages, valuable benefits, and excellent working conditions.
We invest in our employees through training and development, so you can build your future along with ours, creating an impactful career that is unique to you.

Cadillac of South San Francisco has just opened its doors to a new, state-of-the-art facility and is looking for a Service Advisor!

*New Management Team*

WHAT WILL MAKE YOU A GREAT FIT?

• You are customer-focused, enjoy finding creative solutions, and dig for the answer.
• You take pride in your work and engage in new challenges without waiting to be asked.
• You like people helping people and learning new things.
• You are patient, level-headed, caring, and calm under pressure.
• You pay attention to small details and focus on delivering a unique customer experience.

What will you do?

The Service Advisor will be responsible for scheduling service work in the service department, and selling recommended or required services to customers. The Service Advisor is the dealership's first-line customer relations and service representative. The Service Advisor is responsible for gathering and interpreting information on vehicle condition from the Service Technicians to advise the customer on recommended or urgently required services and professionally communicate this information, explaining the benefits of services.

Requirements:

• Must be 18 years or older and be authorized to work in the U.S
• High School Diploma or equivalent
• Current California Driver's License/ID
• Must be skilled at listening, problem-solving, and communicating with others
• Friendly, Energetic, Enthusiastic, and Team Oriented
• Professional look and work ethics
• Previous Experience as a Dealership Service Advisor and or independent franchise Service Advisor experience
• Ability to multitask in a busy environment
• Working knowledge of Google Docs and Microsoft Suite.
• Strong customer service and troubleshooting skills.
• Able to work well under pressure.
• Strong attention to detail.
• Proven data entry, data editing, and typing skills.
• Experience in all aspects of customer service and people management.
• Ability to analyze and interpret client's needs and offer the appropriate options, solutions, and resolutions required.
• Able to respond quickly in a dynamic and changing environment.
• Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse environment.
• Able to communicate effectively both verbally and in writing.
• Ability to coordinate and organize meetings, exhibits, and other events. Previous industry knowledge.
• Ability to read and comprehend instructions and information.

Benefits

• Medical, Dental, Vision, and Life Benefits program.
• Paid vacation.
• Opportunities for growth internally.

Come and join a winning team and apply today!

Job Type: Full-time

Pay: $67,000.00 - $96,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Day range:

• Weekend availability

Shift:

• 8 hour shift

Ability to commute/relocate:

• Daly City, CA 94014: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Required)

Work Location: One location