Job Title

Records Associate

Job Description Summary

Records Associate will be proficient in processing electronic data or paper files. This task requires the ability to process electronic files in data bases or shared drives. Additional responsibilities include, navigating complex excel spreadsheets, and filtering key data that will be utilized in various records projects. Excellent verbal and written communication skills are critical to being successful in this role as frequent interaction with internal and external stakeholders will be required.

Job Description

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

• Scan documents into electronic format using established naming conventions.
• Create, organize, and navigate through excel spreadsheets containing an abundance of data.
• Create, edit an update files in file tracking software (File Trail).
• Prepare records for off-site warehouse storage following MMC procedures and utilizing Iron Mountain connect system.
• Utilize records management software to initiate locate client requested file(s) searches.
• Retrieve client requested files in a timely manner.
• Manage sensitive and/or confidential documents and information consistent with client policies.
• Escalate to manager or client when deadlines are not achievable.
• Ensure the correct process is followed when files need to be sent off site or being stored electronically that is consistent with client policy
• Understand clients records retention policies.
• Correct and modify inaccurate file and box index information.
• Respond to Legal Hold requests.

• All duties as assigned.
• Must assist in providing services in all service lines in addition to primary role.

#INDCWS

JOB REQUIREMENTS & QUALIFICATIONS:

• High school diploma or equivalent (GED)
• Minimum of 2 year records management experience with experience working in a records management software
• Ability to work in a fast-paced team environment
• Attention to detail with emphasis on accuracy and quality
• Ability to prioritize work to balance multiple projects and deadlines
• Excellent verbal and written communication skills
• Exceptional customer service skills
• Strong Computer Skills required
• Must be able to lift up to 50 lbs. on a regular basis
• Must be able to work standing up for long periods of time when required
• Knowledge and basic experience operating reproduction equipment, to scan files to electronic format
• Experience solving basic technical problems
• Strong Excel knowledge required

DESIRED SKILLS:

• Ability to multi-task
• Good interpersonal skills
• Excellent customer service skills
• Excellent organizational skills
• Ability to work with minimal supervision
• Outstanding punctuality/attendance record

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.The company will not pay less than minimum wage for this role.The compensation for the position is: $22.00 - $22.00C&W Services is an Equal Opportunity / Affirmative​ Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other characteristic protected by law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or emailHRServices@cushwake.com. Please refer to the job title and job location when you contact us.