Job Description:
Job Title: Job Coach
Location: Cape Girardeau, Missouri
Employment Type: Full-Time
Job Summary:

• The incumbent of this position is responsible for developing and implementing all phases of clients' vocational services.
• They provide individualized career planning, job placement and retention support.
• They are responsible for marketing clients and services, developing career opportunities, creating employer relationships, supporting clients at their job site and facilitating long-term vocational success.
• A Job Coach is an expert regarding their local labor market, analyzing trends and partnering with employers to meet recruitment needs.

Key Responsibilities:

• Treat all clients, referral sources, stakeholders and team members with dignity and respect
• Adhere to all confidentiality, CARF and contractual standards during provision of services
• Maintain flexibility in work availability including evenings, overnights and weekends as necessary
• Compile and review vocational, medical, psychological and educational information to assist clients with individualized career planning, job development and retention services
• Schedule and participate in team/planning meetings that discuss individual clients and their employment goals with shared decision-making
• Conduct orientation for clients to explain services and discuss their rights, responsibilities and disclosure
• Assist clients with individualized career planning through interviews, community-based activities and vocational counseling to determine strengths, needs, abilities and preferences
• Assist clients with individualized benefits planning at the onset of services, before starting a new job and when making decisions about changes in work hours and pay
• Teach and reinforce job seeking and job retention skills with clients
• Create employer relationships and provide employer services to develop competitive, integrated employment opportunities
• Serve as an advocate for clients with employers, referral sources and other stakeholders
• Educate employers regarding benefits of hiring persons with disabilities and facilitate job accommodations
• Promote the System, services and clients in a professional manner with employers and through participation in community events and awareness activities
• Maintain frequent contact with referral sources to discuss shared clients and identify potential referrals
• Report job development outcomes and other relevant information to supervisor
• Respond to crisis that may occur with clients at their worksite
• Travel extensively to conduct job development and supports, including transporting clients
• May be required to provide on-site or off-site job supports for clients
• Other duties as assigned by Leadership

Education and/or Experience Qualifications:

• High school diploma or equivalent certificate required
• Associates or bachelor's degree in an applicable field preferred
• At least one year of experience providing employment services

Additional Qualifications:

• Good understanding of how to support individuals with disabilities and/or barriers to employment, education, and/or independent living
• Knowledgeable about case management and rehabilitation methods, principles and techniques as they relate to mental health and/or substance use disorders
• Knowledge of the challenges faced by individuals with mental illness and substance abuse disorders, and how to access community resources
• Knowledge of the methods and modalities as well as the legal requirements and court procedures related to treating mental illnesses and substance use disorders
• Some knowledge of supervisory and training techniques and practices used in a substance use disorders/mental health setting
• Ability to evaluate services within assigned program and give input
• Good communication skills, both verbal and written, for producing clear and concise reports
• Strong customer service skills
• Proficiency in computer knowledge, including Word, Excel, internet platforms, and other electronic media

Brightli is on a Mission:
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we value diversity, equity, and inclusion in our workforce and encourage applications from individuals from diverse backgrounds and experiences. If you are passionate about empowering your local communities and promoting health equity, we invite you to join our mission-driven organization that is committed to building a diverse, equitable, inclusive and authentic workplace.
We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.
Supported Living and Employment Services is a Smoke and Tobacco Free Workplace.