Second line responder to customers’ requests, service needs, and coordinate resolutions to all issues that arise within 24 business hours. This position will extend our customer care by being friendly, professional, and maintain record of resolutions. Job Duties. . ServiceTitan competency (PLUS). Ability to make 150 inbound and outbound calls collectively a day. Tracking happy calls completed, and marketing trends. Maintaining customer records. A...
Qualifications. . Valid Driver’s license. . High School Diploma or G.E.D. . Pass background check and motor vehicle check. . 5-7 year of experience. . Ability to estimate residential projects. . Troubleshooting skills and meticulous attention to detail. . Communication and friendly personality are essential. . Valid Wisconsin State Plumbing License. Responsibilities. . Perform routine and preventative maintenance as needed to ensure ongoing funct...
JOIN THE Burkhardt Heating and Cooling FAMILY—BESIDES BEING A GREAT PLACE TO WORK. WE OFFER GREAT BENEFITS AND FLEXIBILITY. Whether you’re an experienced professional or a motivated apprentice, there may be a place for you at Burkhardt Heating and Cooling if you have the right skills and attitude. We employ only the best installers, technicians, and dispatchers, then work hard to provide an environment that supports and mentors them. Our many awa...
This position is one of the most critical in the company. It plays a crucial role in building a successful Service Team and the voice to our customers in their emergency situations. Any employee preforming this position must have great organizational skills, amazing customer service skills, top notch time management and the ability to work with sales and field personnel. Job Requirements. You are in most cases the first and last impression with o...
JOIN THE Burkhardt Heating and Cooling FAMILY—BESIDES BEING A GREAT PLACE TO WORK. WE OFFER GREAT BENEFITS AND FLEXIBILITY. Whether you’re an experienced professional or a motivated apprentice, there may be a place for you at Burkhardt Heating and Cooling if you have the right skills and attitude. We employ only the best installers, technicians, and dispatchers, then work hard to provide an environment that supports and mentors them. Our many awa...
JOIN THE Burkhardt Heating and Cooling FAMILY—BESIDES BEING A GREAT PLACE TO WORK. WE OFFER GREAT BENEFITS AND FLEXIBILITY. Whether you’re an experienced professional or a motivated apprentice, there may be a place for you at Burkhardt Heating and Cooling if you have the right skills and attitude. We employ only the best installers, technicians, and dispatchers, then work hard to provide an environment that supports and mentors them. Our many awa...
