Job Description
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people - both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for?
Description & Qualifications
Description
Job Summary:
The Payroll Specialist performs payroll-related functions, including payroll processing, payroll tax compliance, automated timekeeping systems and payroll reporting in a multi-site, multi-state, high-volume environment.
The Payroll Specialist provides excellent customer service to managers and associates and is well versed in payroll compliance, taxes and reporting.
Duties and Responsibilities:
•Performs payroll-related functions including but not limited to payroll processing, audits and maintenance
•Processes payroll(s) for multi-frequency Managed Services clients as
scheduled
•Performs file imports into payroll system from various sources and reviews
and verifies payroll data in a timely manner
•Prepares off-cycle payrolls and manual checks as necessary
•Escalates non-routine inquiries and issues to Team Lead or Manager
•Builds strong partnership with clients by providing superior service
•Identifies areas of client dissatisfaction and proposes solutions and
coordinates with Team Lead or Manager to resolve
•Develops and maintains awareness of SSAE16 requirements and
accountable for compliance of each task performed
•Maintain discretion and professionalism with team members and clients
•Attends and/or facilitates regular client calls
•Serve as first point of contact for projects, tasks or issues
•Quarter End, Year End, and Open Enrollment assistance and task
execution
Certificates/Security Clearances/Other
Qualifications
Basic Required Skills:
•Associate's degree (A.A.) or equivalent, three to five years related experience, or equivalent combination of education and experience
•Proficient using the Microsoft Office Suite of software to include Outlook, Word and Excel
•Proficient report writing capabilities
•Experience with large corporate payroll processing that includes exposure to benefits and 401(k)
•Knowledge of multi-state payroll tax laws
Preferred Skills:
•Knowledge of Canadian payroll laws preferred
•FPC/CPP Certification preferred
•Quickly and easily adapts to change and shifting priorities with enthusiasm
•Actions and works consistently provide positive motivation and influence to their team and other teams within UMS
•Understands priorities and what is most important to both internal and external customers
•Eagerly meets business opportunities and challenges head-on
•Leads by example
•Detail oriented, exhibiting strong organizational, problem-solving, and analytical skills
•Proficient using the Microsoft Office Suite of software to include Outlook, Word and Excel
•Ability to analyze and resolve problems through effective customer service interface and communication
•Ability to understand and follow written and verbal instructions
•Ability to deal effectively with a diversity of individuals at all organizational levels
•Coordinate multiple tasks simultaneously