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Brickyard Healthcare
Indianapolis, IN | Full Time
$37k-52k (estimate)
4 Days Ago
Admissions Concierge
Brickyard Healthcare Indianapolis, IN
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$37k-52k (estimate)
Full Time 4 Days Ago
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Brickyard Healthcare is Hiring an Admissions Concierge Near Indianapolis, IN

We rely on our Admissions Coordinator to be responsible for all activities related to admission of residents to the facility.
Why Work For Us?
    • Excellent pay with multiple incentives:
      • Shift pick up
      • More available, ask us for details!
    • Excellent Health Benefits packages
    • Career advancement opportunities
    • Education reimbursement program of up to $7,500 per year
    • Flexible scheduling available
Benefits & Conditions:
  • No waiting period for enrollment
  • Three health plan options
  • Delta Dental
  • VSP Vision
  • Free Basic Life Insurance
  • Disability, Critical Illness, Accident & Legal Coverage
  • 401(k) Retirement Plan
  • Employee Assistance Program
Responsibilities:
Resident Assistance:
  • Greet residents and visitors warmly and assist with their needs.
  • Provide information about community events, services, and amenities.
Customer Service:
  • Handle inquiries, concerns, and requests from residents and their families professionally and courteously.
  • Address and resolve any issues or complaints in a timely manner.
Event Coordination:
  • Coordinate and assist with community events, outings, and celebrations.
Administrative Support:
  • Assist with administrative tasks such as maintaining records, managing referrals, and updating resident directories.
  • Ensuring that the resident admissions process is managed smoothly.
  • Provide support and lead the internal team through a successful admission.
  • Collaborate with other staff members to ensure smooth operations.
Emergency Response:
  • Follow established protocols for emergency situations and provide assistance to residents as needed.
  • Maintain knowledge of evacuation procedures.
Communication and Documentation:
  • Keep accurate records of resident requests, incidents, and activities.
  • Communicate relevant information to other staff members and management.
Qualifications:
  • High school diploma or equivalent (additional education or certifications may be preferred).
  • Previous experience in customer service, hospitality, or a similar role is a plus.
  • Excellent communication and interpersonal skills.
  • Empathy and patience when working with seniors.
  • Strong organizational and multitasking abilities.
  • Basic computer skills for managing records and reservations.
  • Knowledge of emergency response procedures (CPR and First Aid certification may be required).

Job Summary

JOB TYPE

Full Time

SALARY

$37k-52k (estimate)

POST DATE

04/25/2024

EXPIRATION DATE

05/12/2024

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The following is the career advancement route for Admissions Concierge positions, which can be used as a reference in future career path planning. As an Admissions Concierge, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Admissions Concierge. You can explore the career advancement for an Admissions Concierge below and select your interested title to get hiring information.