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Spa Concierge- Full-Time, $20.50+ Commissions!
$26k-30k (estimate)
Full Time | Accommodations 2 Weeks Ago
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Breckenridge Grand Vacations is Hiring a Spa Concierge- Full-Time, $20.50+ Commissions! Near Breckenridge, CO

Job Details
DescriptionIn 2018, the Denver Post named BGV the top large workplace in Colorado. In 2020, we were again ranked in the top five. In 2023, we were recognized as a national top workplace. BGV is all about Sharing Smiles, including putting smiles on the faces of our employees! Learn more about BGV, including our three-decade history of success, here breckenridgegrandvacations.com. Compensation for this full time position is $20.50/hour PLUS 10% retail commission. The salary offer to the successful candidate will be based on job-related education, training, and experience. The salary offer will not be based on a candidate's salary history at other jobs, and by law, BGV will not seek information about salary history or applicant age. This position also includes BGV's Total Compensation package.
  • Paid time off including vacation, sick leave, parental leave and paid volunteer time off
  • Group life insurance
  • Health, vision and dental insurance plans
  • Retirement plan
  • Twice yearly bonus
  • Employee recruiting bonus
  • Tuition reimbursement program
  • Professional development
  • Employee Wellness programs to support physical and mental health
  • Sustainability programs to support the health of the planet
BGV’s unique FUN benefits include programs for ski/rec center passes and ski medallions, lodging and purchase discounts, outdoor gear discounts, access to BGV’s Ball Arena suite in Denver for concerts and events, Rockies, Avalanche, Nuggets, and Rapids tickets, access to local events, employee outings, team sports, discounted vacations through Interval International, and the legendary BGV Holiday Party.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Including but not limited to:
  • Assist spa guests with making appointments, checking in and out and answering their questions.
  • Reconcile spa receipts (cash payments, credit card transactions and room charges) and complete a daily shift report at the end of each shift to ensure all transactions balance.
  • Troubleshoot and/or ask for assistance to resolve any discrepancies.
  • Inspect grotto area for cleanliness throughout shift and enforce policies as required. Replenish pool towels and cold towels as needed.
  • Replenish gym towels in fitness area and place a fresh towel on cardio equipment throughout the day as needed.
  • Enforce fitness center policies as needed.
  • Inspect the locker rooms for dirty laundry and restock amenities as needed. Transport dirty robes to the dirty linen closet.
  • Promote the spa treatments, services, sessions and retail items and programs, specials and/or discounts available.
  • Assist with social media efforts.
  • Keep all areas of the spa clean and presentable.
  • Stock guest amenities and remove dirty linens from the common areas.
  • Assist in retail area inventory, stocking levels and merchandising.
  • Uphold Hospitality Standards, Company Culture and Department Core Standards and observe Company policies and procedures.
  • Be the “End of the Line” and resolve every situation inherited, not passing it along, whenever possible.
  • Follow up on any situation that is not fully resolved at the time of the initial request always giving consideration to what the spa guests deem appropriate.
  • Strive to close the loop (alleviate or eliminate issues) on any situations that cannot be fully resolved.
  • Respond promptly to all email and voicemail correspondence.
  • Maintain a positive working relationship with all contacts, always being helpful and courteous.
  • Wear proper uniform and name badge and adhere to Company appearance standards at all times.
  • Attend and participate in company-wide training sessions and department staff meetings.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Accommodations

SALARY

$26k-30k (estimate)

POST DATE

05/18/2024

EXPIRATION DATE

06/11/2024

WEBSITE

breckenridgegrandvacations.com

HEADQUARTERS

BRECKENRIDGE, CO

SIZE

200 - 500

FOUNDED

1984

TYPE

Private

CEO

MICHAEL C MILLISOR

REVENUE

$50M - $200M

INDUSTRY

Accommodations

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