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Consumer Advocate, Queens Outreach
S2H BQ - QUEENS, 100-30 Atlantic Ave, Jamaica, New York, United States of America
Req #2369
Thursday, March 7, 2024
ABOUT US: - We believe that everyone deserves a home!
Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.
But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.
The Consumer Advocate, Outreach works with people experiencing street homelessness and living with chronic medical conditions in the Elmhurst/Corona area of Queens with the objective of engaging individuals to connect them to appropriate social and medical services and, ultimately, to help improve their overall health and wellbeing and secure appropriate housing solutions. Reporting to the Pilot Coordinator, the Consumer Advocate, Outreach will build a relationship with clients utilizing motivational interviewing to encourage the client to work towards self-identified housing, health, and other goals. The Consumer Advocate, Outreach will spend most of the shift in the field either in an automobile and/or on foot conducting street outreach, accompanying clients to appointments, and/or following up on service referrals. The incumbent will conduct necessary assessments, engage the client in self-directed service planning, and enter all required data into required database(s).
This position has a 35-hour work week and will work fully onsite at a program site/in the field.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Engage with identified persons currently experiencing homelessness and living with chronic medical conditions in the Elmhurst/Corona area of Queens
Draw on lived experience of homelessness, mental illness, substance use, and/or immigration issues to build rapport with clients and develop appropriate service connections
Conduct required assessments
Attend clinical supervision and training
Maintain record keeping in compliance with agency standards as well as those of City and State agencie s
Collaborate with Parks Dept., NYPD, DSNY, MTA, and other agencies
Accompany clients to appointments and follow up on service referrals
Perform other related duties as assigned
MINIMUM QUALIFICATIONS:
Two years of related experience
Lived experience with homelessness, mental illness, substance use, and/or immigration issues and willingness to appropriately use lived experience as a tool for building client rapport and developing service connection
Knowledge of local benefit agencies (e.g., Public Assistance) and familiarity with substance abuse, mental health, immigration, and employment resources
Strong oral and written communication skills and ability to liaise with internal and external stakeholders
Familiarity with Microsoft Office Suite and electronic record keeping
Must have valid NY driver's license with driving record that is in good standing. Maintaining a good driving record (as defined by the organization) is a condition of employment
Bilingual (English/Spanish) required
Compensation: $20.71 - $20.71 / Per Hour
As part of our continued efforts to maintain a safe workplace for employees and clients, and in compliance with the City of New York COVID-19 Safety Requirement Mandate, Breaking Ground strongly recommends all employees, interns, volunteers, and subcontractors to receive an FDA authorized and/or approved COVID-19 vaccination and provide a one-time verification of immunization as a condition of employment.
EOE/M/F/Vet/Disabled
Other details
Pay Type Hourly
Min Hiring Rate $20.71
Max Hiring Rate $20.71
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S2H BQ - QUEENS, 100-30 Atlantic Ave, Jamaica, New York, United States of America
Full Time
$68k-88k (estimate)
05/07/2024
05/20/2024
breakingground.org
MEMPHIS, TN
200 - 500
1990
$10M - $50M
In 1990, a small group of people came together to bring to scale a new model of housing for people who were experiencing or at risk of homelessness - permanent supportive housing. The result was Breaking Ground's Times Square residence. Nearly 30 years later, the Times Square remains the largest supportive residence in the country, and thousands of people have been able to escape or avoid life on the streets by finding a home in one of its 652 apartments. Today, Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. ...
Supportive housing - affordable housing paired with wraparound services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness. And for individuals and families at the edge of homelessness, our affordable apartments serve a a crucial safety net. But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.
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