70 Technical Service Assistant Jobs in Kingsport, TN
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STATE OF FRANKLIN HEALTHCARE ASSOCIATES PLLC
Kingsport, TN | Full Time
$35k-47k (estimate)
4 Months Ago
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Appalachian Community Federal Credit Union
Kingsport, TN | Full Time
$31k-37k (estimate)
2 Months Ago
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Job Post Media for Advanced Call Center Technologies
Kingsport, TN | Full Time
$31k-39k (estimate)
4 Months Ago
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Resp-I-Care Medical Equipment, An AdaptHealth Company
Kingsport, TN | Full Time
$38k-48k (estimate)
3 Months Ago
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Technical Service Assistant
$55k-79k (estimate)
Full Time
1 Week Ago
Bramco Group is Hiring a Technical Service Assistant Near Kingsport, TN
Job Details
Job Location
Kingsport Branch - Kingsport, TN
Position Type
Full Time
Education Level
High School
Travel Percentage
Negligible
Job Shift
Day
Description
Job Scope and Background:
To assist the Service Manager with the overall functions of the service department in a manner that meets the needs of all departments at the branch along with customers and the company.
Basic Functions, Duties, and Responsibilities:
Perform daily and operational activities in the service department that may include the following, but not all may be listed:
Job Location
Kingsport Branch - Kingsport, TN
Position Type
Full Time
Education Level
High School
Travel Percentage
Negligible
Job Shift
Day
Description
Job Scope and Background:
To assist the Service Manager with the overall functions of the service department in a manner that meets the needs of all departments at the branch along with customers and the company.
Basic Functions, Duties, and Responsibilities:
Perform daily and operational activities in the service department that may include the following, but not all may be listed:
- Review Technician reports daily for accuracy, appropriate detail, and completion.
- Prepare and send work orders daily to facilitate electronic entry of data.
- Prepare and send work orders for processing weekly payroll time reports.
- Open and close work orders as directed.
- Electronically update the Open Work Order Report daily.
- Prepare and make available a daily work order report for technician reference.
- Be able to issue and process expense purchase orders for service department if needed.
- Do yard inspections for equipment and clean up.
- Manage the service truck inspections and crane inspections and keep appropriate files on each.
- Assist in handling incoming customer calls to service department, take messages and gather information from customer.
- Assist in giving information to customer about status of their equipment as needed.
- Assist Service Manager in scheduling & dispatching jobs for technicians if needed under managers direction.
- Assist technicians or Service Manager in gathering information as needed to scope a pending job. (This would include being fluent in utilizing manufacturer and in-house electronic information tools such as Komatsu extranet, Komtrax, Campaigns, Mystuff, etc.)
- Capable of entering data to create a repair estimate for jobs & PMs.
- Capable of obtaining technical information via computer and telephone from manufacturer provided sources.
- Perform any & all duties in the Rental area when there is no rental person assigned or in their absence.
- Work with technicians on parts they need & keep part bins clean & up to date, to include checking on parts on backorder.
- Assist in keeping up with shop tools & their condition.
- Assist in communication of backordered parts information between parts department, service department and rental department.
- Perform any or all other duties that are needed for the service department & branch as directed by the Service Manager.
- High School Diploma or Equivalent, college coursework is a plus
- Must have 2 or more years experience in the Heavy Equipment Industry or comparable.
- Must have good written and oral communication skills.
- Proficient with a computer, including the use of Microsoft programs (Word, Excel, PowerPoint, etc.) and diagnostic use using manufacturer provided programs.
- Must have a good working knowledge of equipment operations and mechanical functions.
- Capable of working with limited supervision / self-starter.
- Must be capable of dealing with the various personalities and skill set levels of technicians, other employees and customers. Good organizational skills.
- Must be a team player, comfortable in a group setting.
- Ability and initiative for continuous learning.
- Assist in problem solver if needed or directed.
- Capable of initiating follow-up.
- Maintain excellent customer relations.
- Must successfully pass background, drug screen, and physical
Job Summary
JOB TYPE
Full Time
SALARY
$55k-79k (estimate)
POST DATE
05/01/2024
EXPIRATION DATE
05/14/2024
WEBSITE
bramco.com
HEADQUARTERS
LOUISVILLE, KY
SIZE
200 - 500
FOUNDED
1977
CEO
JOSEPH A PARADIS III
REVENUE
$50M - $200M
INDUSTRY
Wholesale
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About Bramco Group
Pioneer in recycling and reclamation of landfills. Advising governments across countries for the responsible disposal of hazardous and non-hazardous waste. From slag, oil waste to wastewater we have exhibited our expertise in responsible recycling of all the bye products of industrialisation and urban life. Our multiple facilities across UAE are the living proof of this. No wonder many governments and bureacrats are seeking us out.
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