Overview

Senior Systems Administrator (VDEPT)

Bowhead seeks a Senior Systems Administrator to provide customer support and technical assistance to users supporting a Research, Development, Test and Evaluation Program in Dahlgren, VA at the Naval Surface Warfare Center Dahlgren Division (NSWCDD).

Responsibilities

Answering questions about installation, operation, configuration, and customization.
Applying advanced diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures.
Specific support consists of troubleshooting hardware, software, and network related issues encountered by users.
Software support includes, but not limited to Windows and Linux/Unix operating systems, Microsoft Office Suite, and various specialty engineering and scientific development tools.
Installation of new software releases, system upgrades, evaluation and installation of patches and to resolve software related issues and Information Assurance Vulnerabilities (IAVs).
Assist with the maintenance and monitoring of the organizational mailbox to ensure that all users receive timely support in response to their requests for assistance.
Maintain and develop IT related procedures required to support the organization.
Support also includes working with the organizations Information Systems Security Officer (ISSO) for achieving system accreditation.
Provide recommendation to future IT needs of the organization.
Maintain data files and monitors system configuration to ensure data integrity.
Assist in the preparation of a monthly progress and status report.

Qualifications

Fifteen (15) years of Systems Administration experience in a real-world setting at a complex site (i.e., more than 100 computers running multiple operating systems) demonstrating experience in leading a computer technology effort including planning, scheduling, forecasting, and evaluating associated endeavors .Ability to work independently or as part of a team with no supervision from senior leadership.
Ability to streamline IT management and team efficiency through the use of automation and orchestration tools (e.g. Ansible, Puppet, SCCM).
Advanced understanding of operating system concepts, system interconnectivity, virtualization, hardware and software management, active directory and group policy, file systems, client/server interoperability, performance analysis, system vulnerability assessment, remediation and prevention.
Ability to write scripts in some administrative language (PowerShell, Perl, Python etc.).
Giving technical and informational presentations, writing advanced documentation, and white papers.
Independent problem solving skills, self-motivation and self-direction.
Intermediate to advanced level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint
Ability to communicate effectively with all levels of employees and outside contacts. To receive and respond to instructions/assignments, must be able to read, write and speak English.
Strong interpersonal skills and good judgment with the ability to work alone or as part of a team

Physical Demands:

Must be able to lift up to 10-15 pounds
Must be able to stand and walk for prolonged amounts of time
Must be able to twist, bend and squat periodically

SECURITY CLEARANCE REQUIREMENTS: Must currently hold a security clearance at the Secret level. US Citizenship is a requirement for Secret clearance at this location.

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