Job Title:

Full-Time Administrative Assistant/Front Desk Coordinator - High End Non-Surgical Sports Medicine & Regenerative Orthopaedics Clinic

About Us:

Join our team at Dynamic Athlete, where we specialize in providing top-notch non-surgical sports medicine & regenerative orthopaedics to our community. We pride ourselves on delivering personalized care and fostering a welcoming environment for our patients. As an Administrative Assistant/Front Desk Coordinator, you'll be the first point of contact for our clinic, playing a crucial role in ensuring smooth operations and exceptional patient experiences.

Job Description:

As an Administrative Assistant/Front Desk Coordinator, you'll be responsible for managing the front desk activities of our clinic. Your primary duties will include greeting patients, scheduling appointments, managing phone calls and incoming faxes, and assisting with administrative tasks. You'll work closely with our medical staff to coordinate patient flow and ensure efficient clinic operations.

Responsibilities:

• Greet patients and visitors in a friendly and professional manner
• Schedule patient appointments and maintain accurate appointment records
• Answer phone calls, respond to inquiries, and direct calls to the appropriate staff members
• Check-in patients, verify insurance information, and collect payments as needed
• Maintain cleanliness and organization of the front desk area
• Keep patient charts and records meticulously updated
• Assist with administrative tasks such as filing, data entry, and scanning documents
• Collaborate with medical staff to ensure smooth patient flow and address patient needs promptly
• Adhere to clinic policies and procedures to ensure compliance with regulations and standards

Qualifications:

• High school diploma or equivalent; associate degree preferred
• Attitude and energy that emphasizes customer service
• Previous experience in a medical office or healthcare setting is preferred
• Excellent communication and interpersonal skills
• Strong organizational skills with the ability to multitask and prioritize tasks effectively
• Proficiency in computer skills, including Microsoft Office Suite/G-Suite
• Experience with electronic medical records systems a plus
• Ability to maintain confidentiality of patient information
• Knowledge of medical terminology is a plus

Benefits:

• Positive and supportive work environment with a focus on teamwork and collaboration
• Newly designed and modern office with incredible views of the Flatirons
• Strong work/life balance, excellent office snacks
• Competitive pay based on experience
• Discretionary monthly stipend with bonus potential
• Benefits package including 401K matching, paid time off, dedicated parking spot
• Branded clothing, including a free pair of shoes from our partner shoe company

How to Apply:

If you're passionate about providing excellent customer service and thrive in a team environment, we want to hear from you! Please submit your resume and cover letter detailing your qualifications and why you're interested in joining our team to make Dynamic Athlete a better place. We look forward to reviewing your application.

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Are you able to start within the next month?
• Are you comfortable multitasking - with computer work and answering phone calls?
• Do you have experience in customer service industries? If so, please explain when reaching out.

Education:

• Associate (Preferred)

Language:

• any other languages besides English (Preferred)

Work Location: In person