POSITION SUMMARY. As a Mortgage Loan Originator (MLO), you are responsible for developing a network of quality referral sources, taking loan applications and sending the application through the system for approval. The MLO follows the loan through closing while ensuring quality service and discusses borrowing options with customers. This role is highly visible in the Bank and requires a high level of professionalism and self-awareness. In this ro...
POSITION SUMMARY. As a Mortgage Loan Originator (MLO), you are responsible for developing a network of quality referral sources, taking loan applications and sending the application through the system for approval. The MLO follows the loan through closing while ensuring quality service and discusses borrowing options with customers. This role is highly visible in the Bank and requires a high level of professionalism and self-awareness. In this ro...
POSITION SUMMARY. As a Branch Manager I, you are accountable for the day-to-day management of all aspects of the branch to ensure delivery of an outstanding customer experience. The Branch Manager I is responsible for developing staff to maintain and carry through the day-to-day transactional duties of the branch. While focusing on meeting branch goals, the Branch Manager I is responsible for developing new customer relationships and expanding ex...
POSITION SUMMARY. As a Part-Time Interactive Teller, you will engage customers via the Interactive Teller Machines (ITMs) by displaying extraordinary presentation and communication skills. This includes handling requests for balance information, transfers, loan payments, account research, product information, and customer service on deposit and loan accounts. Interactive Tellers provide service and support for customers handling routine requests,...
POSITION SUMMARY. As a Universal Teller, you will deliver an outstanding customer experience by assisting customers with all consumer banking needs to include transactions, account opening/maintenance, consumer loans, online banking and mobile banking assistance, onboarding, cross-selling of bank products and services, and resolution of customer service issues. As a representative of the bank, you are required to present a positive and profession...
POSITION SUMMARY. The Interactive Teller engages customers via the Interactive Teller Machines (ITMs) by displaying extraordinary presentation and communication skills. This includes handling requests for balance information, transfers, loan payments, account research, product information, and customer service on deposit and loan accounts. Interactive Tellers provide service and support for customers handling routine requests, as well as those th...
POSITION SUMMARY. As a Customer Care Agent, you will respond to and resolve customer inquiries received through various channels, including telephone and digital channels, while meeting the Bank’s compliance standards. Customer inquiries may be regarding account information, general questions, and technical support for digital banking products. The Customer Care Agent will handle issues regarding transfers and loan payments via phone, stop paymen...
