Job Title: Associate Program Director

Dept/Pgm: Residential Treatment Program

Reports to:Program Director

Classification: Regular, Full-Time, FLSA Exempt

Pay Range: $105,000 - $120,000

Location: Berkeley, CA 94709

About Us: Bonita House is a nonprofit mental health agency with multiple sites in Alameda County and an operating budget of $14.5 million. Founded in 1971, BHI provides social rehabilitation including a full range of Medi-Cal services to adults with co-occurring serious mental health and substance use disorders.

Our Mission: Building community, dignity, hope and wellness through services that support recovery and self-sufficiency with people who are living with serious mental health challenges.

Our Values: Compassion: Committed to caring, dignity and kindness. Respect: Honor each individual and provide highly ethical services. Progress: Leading the way in creating opportunities to change for the better. Resilience: Channeling hope, building strengths to successfully recover, adapt and grow. Embracing Differences: Honor and celebrate our diverse communities and individual uniqueness.

Position Summary

Under the direction of the Program Director, the Associate Program Director of the Dual Diagnosis Residential Treatment Program is responsible for providing administrative, clinical, operational, fiscal, and consultative input and leadership to support the Program Director. The Residential Treatment Program provides intensive group and individual counseling to adults diagnosed with co-occurring mental health and substance use disorders within a beautiful, historic, Victorian, 16-bed residential treatment setting serving both men and women, 18 years and older. 

Primary Responsibilities

• Provde direct management of the clinical team including establishing and coordinating therapeutic interventions and groups using trauma-informed, harm reduction, strength-based modalities and supervising the multidisciplinary staff team.
• Assist the Program Director in overall contract, licensing, CQRT compliance and provide program oversight in their absence.
• Provide direct supervision to a multidisciplinary clinical team including hiring, training, scheduling, and ongoing evaluation of job performance.
• Provide crisis management as needed; Share on-call responsibilities with other members of the management team.
• Work with the team to develop, plan, and facilitate a wide range of direct service groups and activities integrated within a psycho-social harm reduction and strength-based model.
• Model and enforce quality and ethical clinical treatment by adhering to all HIPAA and PHI laws, collaborating with community stakeholders, and treating all clients with dignity and respect.
• Assess program referrals for suitability, perform and monitor intake interviews that include community liaison functions, clinical assessments, and written documentation.
• In Program Director’s absence, provide site supervision, including facilities management, contract and budget adherence and risk management.
• Support the Program Director in the planning and facilitation of all staff training, weekly clinical groups, and team meetings.
• Manage the programs referral system and functions as the main point of contact for potential residents, their family members, and treatment providers for the purposes of facilitating admission into the treatment program and maintaining the program census at 90% occupancy or above.
• Complete full clinical assessment of all new residents for the purpose of ensuring all residents meet medical necessity for residential treatment, and to provide the clinical team with the appropriate information to provide effective, high-quality treatment, including a full risk assessment and plan as appropriate.
• Plan and facilitate all program admissions including welcoming residents, completion of all admissions documentation and procedures, and introducing and orienting residents to the treatment program and team.
• Provide medication oversight, ensuring that all aspects of medication management are attended to, and that medication-related errors are kept to a minimum, with the goal of not occurring at all.
• Provide oversight of all clinical documentation including ensuring documentation is in line with all current contract, licensing, and quality assurance requirements by providing staff training, coaching, and tracking the accurate and timely completion of all documentation. Responsible for the accurate and timely completion of all CQRTs, for auditing all resident charts at discharge, and for responding to program records requests within required timeframes.
• Serve as a member of the agency CQRT and performs audit of charts and collaborates with QI in setting benchmarks and meeting all quality improvement/assurance guidelines.
• Under the Program Director, serve as a clinical point of contact for the treatment team, consulting with other treatment providers (e.g., case managers, psychiatrists, physicians) to support collaborative, multidisciplinary care, service brokerage, advocacy, and discharge planning for clients.
• Constantly monitor the program providing feedback and measuring performance outcomes and assesses for any risk factors, providing crisis intervention as needed.
• Perform other duties as assigned.

Supervisory Responsibilities: This position supervises the day-to-day activities and staff of one or more functional areas and performs related work as required.

Qualifications and Requirements

• Licensed clinician (LCSW, LMFT, LPCC, PhD/PsyD) with an advanced degree in Psychology, Social Work, Counseling or related field.
• Must have at least two years of experience working in mental health and substance recovery treatment, with strong clinical assessment and diagnostic skills, and commitment to the tenants of harm reduction services.
• Must have 2 years of experience supervising clinicians and case managers in a similar therapeutic program.
• Must be able to pass community care licensing criteria for employees of residential care facilities, and pass the Federal Background check, including a fingerprint check.
• BHI conducts background checks on all candidates who have received a conditional job offer. Satisfactory completion of background checks is a requirement for employment with the agency.
• A valid driver’s license, reliable personal vehicle, personal auto insurance as required by law, and an MVR sufficient to obtain and reasonably maintain insurability under agency auto liability policies are essential job requirements.
• Occasional local travel as required to fulfill primary job responsibilities and duties.
• Passion for the BHI mission.

Knowledge Skills & Abilities

• Experienced in the field of co-occurring disorders; committed to the practices and principles of wellness and recovery within a harm reduction setting.
• A seasoned clinician/administrator who is skillful at training, coaching , and mentoring a multidisciplinary staff; who enjoys being a hands-on director, building a cohesive team, and projects warmth, enthusiasm, hopefulness, and compassion.
• Able to work both independently and as an active and self-initiating member of a multi-disciplinary treatment team.
• Must have strong communication and organizational skills with a keen attention to detail, while being able to effectively prioritize competing demands and meet deadlines on an ongoing basis.
• Must have strong consultation skills, including the ability to provide effective crisis de-escalation and risk assessment.
• Must demonstrate a high level of professionalism with the capacity to set boundaries kindly and consistently with a diverse population of residents in a milieu setting.
• Strong interpersonal skills with the ability to build effective internal and external professional relationships.
• Solid written skills to meet the required standards of documentation and provide direct feedback on and about documentation standards to staff consistent with Medi-Cal, CCL, and Agency requirements.
• Must demonstrate basic computer skills.
• Must demonstrate enthusiasm, flexibility and appropriate boundaries with multiple team members.
• Must be able to assist in the evacuation of people from the house in the event of an emergency.
• Familiarity with community support systems, health care and human service resources, court and police activities, etc.
• Good organizational skills and administrative abilities.
• Flexibility in days and hours available for scheduled work including weekends.
• Knowledge of and the ability to adhere to a professional code of ethics.
• Understanding and practice of culturally sensitive components of direct service delivery.
• Ability to build supportive and respectful working relationships with staff, participants, and stakeholders in the community.
• Ability to effectively intervene in crisis situations and employ de-escalation strategies.
• Strong supervisory and leadership skills.
• Excellent verbal and written skills and the ability to present information effectively; Solid written skills to meet the required documentation standards and provide direct feedback on and about documentation standards to staff consistent with Medi-Cal, CCL, and Agency requirements.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.

Physical Requirements

Physical demands include continual sitting, typing, and repetitive computer use for up to 8 hours a day. The position also requires frequent communication with others, including hearing and speaking clearly with individuals and groups, in person and via phone and video calls. Ability to lift 15 pounds at times. Occasional regional travel (20%) required. These requirements are representative of those that must be met to successfully perform the job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Equal Employment Opportunity Statement

Bonita House, Inc. is committed to providing equal opportunity to all qualified persons regardless of race, color, citizenship status, national origin, ancestry, gender, pregnancy, sexual orientation, gender identity or expression, genetic information, age, religion, creed, physical or mental disability, marital status, veteran status or any other characteristic protected by law.