Student Services Advisor at Pearson in Boise, Idaho, United States Job Description Student Services Advisor (Remote) The GED test has opened doors to better jobs and college programs for more than 20 million graduates since 1942. The GED test is accepted by virtually all U.S. colleges and employers. As the creator of the one official GED test, GED Testing Service has a responsibility to ensure that the program continues to be a reliable and valuable pathway to a better life for the millions of adults without a high school diploma. The organization continues to develop several new, innovative programs like GEDWorks. GED Testing Service is a joint venture between the American Council on Education and Pearson. GED Testing Service is sister company to Pearson VUE, the global leader in computer-based testing. Together GED Testing Service and Pearson VUE are businesses of Pearson. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO). The GED Student Advisor will work with students to guide them through the process of obtaining their GED credential. The Advisor will process student intake and help answer student's questions about the GED program assign practice tests, the GEDReady, and appropriate study materials for the student. They will monitor the student's progress through their prep to test journey and motivate them along the way. The Advisor is also responsible for helping students interpret their assessment results and prescribe their learning path. They will also identify and implement new approaches to helping more people successfully earn their GED credentials. A successful job applicant should have a strong sense of empathy, excellent customer service skills, and strong organizational skills. Ideal candidates will have experience with adult students or the GED. Responsibilities Guide and Advise Students Initial outreach to GED students through a welcome phone call, email, or text. Process student registration in GED systems Describe GED program to student and prescribe student learning path Monitor weekly student progress and advise them on the next steps Weekly touch-base contact with student Interpret assessment results as necessary Identify and implement student improvements Identify, develop, and implement new models or approaches to helping students be more successful in reaching their GED goals Reporting Report on student progress - individual and aggregate reporting Identify process improvements to drive student completion and outcomes To view full details and how to apply, please login or create a Job Seeker account