Primary responsibilities for this role:

• Greet customers in a prompt and courteous manner.
• Collect vehicle information.
• Secure agreement from customer before repairs are done.
• Clearly explain the requested service on the repair order.
• Estimate the cost and time needed to do the repair.
• Advise customer’s on the proper care for their vehicle and the importance of proper maintenance.
• Communicate the need for additional service when needed, using a detailed explanation.
• Handle customer complaints and maintain high CSI.
• Check on the progress of the vehicle during servicing and contact the customer regarding changes to estimate or time for repairs.

• Must have at least 1 years of experience as a service advisor
• Ability to read and comprehend written instructions and information
• A fast learner
• Excellent oral and written communication skills

Job Type: Full-time

Pay: Up to $80,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Day range:

• Monday to Friday
• Weekends as needed

Shift:

• 8 hour shift

Work Location: In person