Job Description

Job Description

Description : Our Company :

Our Company :

Welcome to Big Red Liquors, Indiana’s largest package liquor store chain. Responsibly serving you since 1972. Originally founded in Bloomington over 45 years ago, we are now proud to be serving the Bloomington, Indianapolis, Terre Haute, French Lick, Bedford and Martinsville communities.

Our focus on providing the best products, value and customer service starts with our valued employees. If you are friendly, hard-working and want to be a part of a winning team, consider Big Red Liquors.

Job Summary :

A Delivery Driver is responsible for customer satisfaction and transporting items in a safe, timely manner. The Delivery Driver should be willing to work as part of the delivery team in order to ensure that the items are complete, packed correctly, and safely delivered to the correct customer.

The Delivery Driver should be polite and prompt with a commitment to providing our customers with an excellent experience.

They should be thorough in ensuring orders are properly fulfilled, committed to work safety, and passionate about satisfying clients.

Essential Functions & Responsibilities :

• Practice Responsible alcohol delivery service standards as set forth by state law, regarding ID verification as well as any specific Delivery System ID Technology required.
• Follow all traffic and parking laws
• Operate the Delivery System
• Ensure customer satisfaction
• Transport items in a safe and timely Manner
• Polite and Prompt with a commitment to provide customers with an excellent experience
• Be thorough in ensuring orders are properly fulfilled
• Committed to work safety
• Loading, transporting and delivering items to customers in a safe, timely manner
• Review orders before and after delivery to ensure that orders are complete, the charges are correct and the customer is satisfied.
• Assist with loading and unloading items from vehicles.
• Provide excellent customer service, answer questions and handle complaints from customers.
• Adhering to assigned routes and following time schedules.
• Abide by all transportation laws and maintain a safe driving record.
• Prepare reports and other documents relating to deliveries.
• Operating equipment such as cars.

Requirements :

Qualifications, Education & Experience :

• Must be 21 years of age or older
• High School Diploma or equivalent required
• Valid US driver’s License
• Covered under the insurance for the car you are using to drive
• Acceptable Driving Record via MVR ran by TWG BRL, LLC’s Liability Insurance Company to be added to the insurance umbrella as a means for supplemental insurance.
• Excellent communication and interpersonal skills
• Provide an extremely high level of customer service
• Ability to work in a fast pace setting
• Organized with a great attention to detail
• Self Motivated
• Demonstrated reliability and punctuality

Physical Requirements :

• Regularly required to talk or hear
• Frequently required to stand, walk, bend, kneel, stoop, crouch, crawl and climb
• Regularly lift and or move objects up to 50 pounds
• Vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

Travel :

Frequent travel is expected for this position

Additional Eligibility Qualifications :

• Must maintain Indiana State Employee Permit
• Must maintain Indiana State Approved Server Training Certification

Big Red Liquors is committed to a policy of equal employment opportunity and does not discriminate because of race, color, religion, sex, sexual orientation, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, genetic information or any other basis governed by federal, state or local law or ordinance or regulation.

Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall and termination.

Big Red Liquors will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation and / or if the accommodation creates an undue hardship to Big Red Liquors.

Contact your supervisor and / or the HR Manager with any questions or requests for accommodation.

This job description indicated in general the nature and levels of work, knowledge, skills, and abilities and other essential functions (as covered under the Americans with Disabilities’ Act) expected of an employee.

It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job.

An employee may be asked to perform other duties, responsibilities, and activities as required.