Job Details

Essential Duties and Responsibilities

• Manages and collaborates effectively within an integrated service delivery model, fostering a cross-functional team approach to achieve objectives.
• Oversees all aspects of the assigned Adult Outpatient clinics managed care contract requirements and other clinical services as assigned.
• In conjunction with the Chief Clinical officer and Chief Financial Officer oversees the essential business performance of the site and makes budget and staffing recommendations to assure compliance and agency growth.
• Participate in review of agency health policies, preparation for and responses to audits.
• Participates and coordinates in the development and implementation of new service programs and services based on community need and consistent with the organization's mission.
• Provide leadership in the development, implementation and evaluation of all aspects of the clinics’ operations.
• Organizes and facilitates, in collaboration with the Chief Clinical Officer and other departments, site management meetings to assure clear communication and collaboration in the operation of the Adult Outpatient sites
• Create and deliver training to behavioral health and social service staff to promote health and wellness.
• Monitors staff compliance and implementation with agency policies and procedures.
• Directs assigned program activity and is responsible for ensuring contract compliance within assigned program areas, consistent with agency and funding source requirements.
• Ensures quality assurance of services through utilization and peer review process consistent with agency and funding source requirements.
• Participates in development and writing of proposals to a variety of potential funding sources.
• Makes community presentations and as assigned, represents the agency at meetings and professional or community functions.
• Reviews and prepares reports for the purpose of monitoring assigned program activities and functions.
•  Coordinates services with other behavioral health agencies, service organizations and other community resources to assure all members receive services identified as necessary for recovery.
• Provides leadership at CODAC adult service practice meetings.
• In collaboration with the Clinical Operations Director monitors staff Service Delivery Expectations (SDEs) and addresses training and development needs necessary for staff success.
• Completes Plans of Correction, grievance and appeal correspondence. 
• Ensures quality and completion of direct reports Catalytic Coaching beginning 04.01 no later than 05.15 on an annual basis.
• Ensures direct report compliance with organization training requirements.
• Works proactively with Chief Clinical Officer, Quality Management and Human Resources departments regarding personnel performance issues/concerns.
• Ensures that communication concerning policy and procedure changes is disseminated and implemented according to CODAC expectations.
• Maintain professional, tactful, and open communication with both direct reports and members of leadership from across CODAC.
• Performs other related activities in accordance with agency growth and changes.