We are seeking qualified individuals to serve as a Director, of Marine investigation in our Incident Analysis Group, Ethics and Compliance Department, for our Corporate Fleet to conduct independent investigations of higher level (Level3) incidents and accidents for all operating lines. This individual will work with an emphasis on, fully understanding root causes to prevent recurrence, extracting “lessons learned” from incidents (and not assigning blame) to strengthen a learning culture, developing effective and practical corrective and preventive actions, determining whether root causes or underlying issues are systemic; and assessing how best to share the “lessons learned” throughout the entire fleet.This role partners with compliance team to ensure the investigation process is followed within both corporate and external authority guidelines: ensures quality control of assigned investigations; tracks and reports on progress and status of assigned investigations to ensure timely completion of the investigations; serves as designated liaison with corporate and external authorities for investigative matters; trains and mentors subject matter experts assigned to lead investigations in investigation process; and train while mentoring other investigators – both at IAG and throughout the entire fleet – and engages in peer reviews of investigative reports.

Essential Functions:

• When assigned, leads incident investigations including event recognition and classification, data collection, perform thorough root cause analysis, other data analysis, witness interviews, recommendation development and disposition, report composition and presentation; collaborates with subject matter experts as required..
• When not assigned as lead investigator, trains and mentors subject matter experts assigned to lead investigations in investigation process as well as reviewing and analysing the root cause analysis performed.
• Communicates investigation results and lessons learned internally to employees and management including, but not limited to, reports, summary documents, proposed corrective and preventative actions, presentations and resources.
• Tracks and reports on progress and status of assigned investigations, ensures timely completion of the investigations; ensures documentation content meets standards and is complete, accurate and timely.
• Analyzes incident statistics and trends, proactively identifies patterns and improvement opportunities; compiles and publishes routine investigation performance metrics consistent with established process requirements.
• Uses knowledge of cruise ship operations/departments/equipment and knowledge of critical work processes such as, but not limited to, PMS, risk assessments, process hazard analysis, HESS procedures, etc. to identify recurring causes of incidents and repeat incidents.
• Serves as representative to the NTSB, USCG, Flag State and other pertinent outside authorities in public/non-public accident investigations or other marine accident investigations of interest to those organizations; serves as designated representative in international investigations conducted under IMO rules.