Location Job Saved Save Job Food Services Assistant II (20 hours/week) Boston Children's Hospital Details **Posted:** 03-Dec-21

**Location:** Boston, Massachusetts

**Type:** Full-time

**Salary:** Open

**Categories:**

Administrative/Support Staff/Administrative At BCH, the quality of our care - and our inclusive hospital working environment - lies in the diversity of our people. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives.

**This position is 20 hours per week and will be working a varied schedule, starting as early as 5:30am. Requires working some holidays and weekends.**

**The Food Services Assistant II will be responsible for:** - Provides beverages, whole bean, and food products consistently by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.

- Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients.

- Maintains a clean and organized workspace so that partners can locate resources and product as needed.

- Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.

- Delivers quality customer service by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.

- Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.

- Recognizes and reinforces individual and team accomplishments by using existing organizational methods.

- Maintains regular and punctual attendance.

- Available to perform many different tasks within the store during each shift

- Maintains high levels of sanitation of all equipment by adhering to department policies and procedures, Health Dept. codes and J.C.A.H.O. regulations.

- Contributes to a positive working environment and promotes teamwork by taking initiative to improve overall quality and exceed customer expectations. Maintains clear communication channels and constructive, sensitive relationships with co-workers, supervisors, patients, customers, parents and all hospital staff.

* High school level of education or equivalent and 6 months of previous experience.

* ServSafe certification preferred.

* Work occasionally requires contact with patients and/or visitors which involves courtesy.

* Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.

* Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.

* Anticipates customer and store needs by constantly evaluating environment and customers for cues.

**To qualify, you must have:**

**Please note: During a public health emergency, individuals in this role may be expected to take on additional duties to respond to organizational needs.**

BCH offers competitive compensation and unmatched benefits, including a flexible schedule, affordable health, vision and dental insurance, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition Reimbursement, and discounted rates on T-passes. Discover your best.

Boston Children's Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

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