Verifies the correctness of guest accounts by balancing each department’s income. Posts room and tax and local phone charges to guest folios. DUTIES AND RESPONSIBILITIES. 1. Completes posting of all charges. 2. Receives and records guest payments. 3. Reconciles all departments. 4. Prepares revenue report remembering to include all day rates. 5. Posts room, tax, and local calls for the day. Total room revenue should balance to room revenue report....
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room reve...
