Best Western Plus Horseheads Inn & Suites Jobs

Housekeeper Job Description. Duties. Perform general housekeeping duties such as sweeping, mopping, dusting, and vacuuming. Clean and sanitize bathrooms, kitchens, and common areas. Empty trash cans and replace liners. Restock supplies such as toilet paper, paper towels, and soap. Maintain cleanliness of floors, carpets, and windows. Follow established cleaning procedures and safety guidelines. Report any maintenance issues or safety hazards to t...

Responsibilities. Greet and welcome guests in a friendly and professional manner. Check-in and check-out guests, ensuring accuracy of information. Answer phone calls and respond to guest inquiries. Provide information about hotel amenities, services, and local attractions. Handle guest complaints or concerns with empathy and problem-solving skills. Process payments and maintain accurate records of guest transactions. Assist with reservations and ...