Company Details:

Rated Best Places to Work 2020 by Business Insurance, Continental Western Group is a regional property casualty insurance company offering commercial products and services through independent agents in the Midwest. CWG provides unique value through the service provided by our experienced group of employees and independent agents. Since 1886 - Strong, Local and Trusted.

As a WR Berkley company , we enjoy operational flexibility that allows us to deliver quality coverage solutions. W. R. Berkley Corporation, and all member insurance companies, are rated A (Superior) by A.M. Best Company, and carry Standard & Poors Financial Rating of A (Strong). #LI-AV1 #LI-Hybrid

This role will be based in one of our three offices:

• Lincoln, NE
• Urbandale, IA
• Luverne, MN

We offer a hybrid work schedule with 4 days in the office; and 1 day remote where it makes sense to do so.

The Company is an equal employment opportunity employer.

Responsibilities:

Join Our Dynamic Team as a Casualty Claims Unit Manager!

Are you a seasoned leader with a passion for excellence in claims management? We're seeking a talented and motivated individual to lead one of our Commercial Casualty Claims Units, ensuring top-notch service and adherence to industry standards. This position will report to the Claims Director and youll manage a small team of high-performing Casualty Adjusters responsible for mid-level loss/mid-level severity up to large loss/high severity exposures including bodily injuries. Well trust you to collaborate on litigation strategy, resolution, and staying abreast of jurisdictional law changes with the team. Youll have the opportunity to shape and deliver training programs to both your team as well as to the overall casualty claims function. This is a fantastic opportunity to make a significant impact on our company's success while advancing your career in a collaborative and growth-focused environment.

What you can expect:

• Culture of innovation, teamwork, supportive colleagues and leaders willing to invest in talent
• Internal mobility opportunities
• Visibility to senior leaders and partnership with cross functional teams
• Opportunity to impact change
• Benefits competitive compensation, paid time off, comprehensive wellness benefits and programs, employer funded health savings account, profit sharing, 401k, paid parental leave, employee stock purchase plan, tuition assistance and professional continuing education

Well count on you for:

• Leadership Excellence: Efficiently and effectively manage our claims unit staff to provide prompt and equitable claim services in line with company and governmental policies, standards, and requirements. Your leadership will be instrumental in achieving our business plan objectives related to profitability and expense management.
• Training and Mentoring: Be a mentor and coach! Train, mentor, and supervise claims unit staff, ensuring customer service excellence, file quality, and staff productivity. Embrace Claims Best Practices, Guidelines, and Standards, providing timely and specific feedback to enhance the team's performance.
• Quality Assurance : Monitor claims files to evaluate the quality of investigation, coverage analysis, liability/compensability identification, damages assessment, documentation, reporting, accurate reserving, and goal-oriented action planning. Conduct regular Quality Audits and implement coaching/training action plans for continuous improvement.
• Strategic Collaboration: Collaborate with other departments, including Underwriting, Risk Services, Finance, and Actuary, to provide claim-specific reports and contribute to the success of the company. Your insights will be pivotal in shaping the future of our claims environment.
• Performance Management: Establish individual staff performance and development goals, measure results, and provide guidance, support, and career development plans. Drive unit training and department-wide training initiatives to foster a culture of continuous learning.
• Industry Awareness: Stay abreast of trends and changes in the legal environment and State/jurisdictions. Participate in Claims-related projects and provide valuable input to Claims leadership for informed decision-making.
• Team Collaboration: Foster a collaborative team environment, ensuring everyone's contributions are recognized and rewarded. Be a catalyst for positive change, identifying and implementing opportunities for growth and improvement.

Qualifications:

What you need to have:

• Five to seven years commercial casualty claims experience including litigated claims and complex coverage
• 3 years of experience coaching and developing talented professionals
• Ability to travel occasionally and valid drivers license for travel
• Excellent communication skills

What makes you stand out:

• Bachelors Degree preferred but not required
• Strong collaboration skills and a team-oriented mindset
• Decisiveness: Be a decisive professional capable of managing projects and navigating through shifting priorities
• Continuous learning mindset- completion of or working toward AIC, AIM, CPCU, SCLA or similar designation

Additional Company Details:
We do not accept any unsolicited resumes from external recruiting agencies or firms.
The company offers a competitive compensation plan and robust benefits package for full time regular employees.
The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.
Additional Requirements:
#casualty #P&Cinsurance #P&C #CasualtyClaims #CasualtyAdjuster
Sponsorship Details:
Sponsorship not Offered for this Role