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General Manager
$52k-69k (estimate)
Full Time 10 Months Ago
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Berg Hospitality Group, L is Hiring a General Manager Near Arlington, TX

  • Accommodate and anticipate guest needs.
  • Ensure highest level of food and beverage quality, guest service, cost control, and consistency with standards & expectations.
  • Follow company standards and protocols on financial reporting, operational & administrative procedures accurately and timely.
  • Maintain a clean, safe, and organized workplace as notated on walk-throughs, checklists, and in accordance with all state, local and federal codes, and regulations in Employee Handbook.
  • Lead with an open-door policy by listening and understanding staff requests and addressing these in a timely manner with appropriate action(s) to reach resolve.
  • Consistent communication with Corporate Office ensuring appropriate individuals are aware of any major incidents, maintenance issues, or guest/staff incidents at the store.
  • Responds to and resolves guest complaints immediately to ensure we exceed guest expectations.
  • Ensure staff is not permitted to work if they do not appear in approved uniform.
  • Serves as a Brand Ambassador by providing guests with accurate information regarding our store, menus, and pricing.
  • Recognize and cultivate regular guest(s) by maintaining social platforms in accordance with company marketing standards.
  • Provides personalized service and uses guest name when applicable.
  • Ability to maintain confidentiality of sensitive information.
  • Must present a professional and pleasant appearance.
  • Maintain all Steps of Service Standards and ensure staff is meeting or exceeding standards each shift.
  • Follows ALL proper measures to ensure personal, employee & guest safety and health. 

Job Summary

JOB TYPE

Full Time

SALARY

$52k-69k (estimate)

POST DATE

07/19/2023

EXPIRATION DATE

07/09/2024

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