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Guest Services Agent

Chaminade Resort & Spa, CA | Part Time
5 Days Ago

Job Description

Come be a part of something bigger! Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer: Full Time employees have access to Medical and Dental insurance to fit your needs Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses) 401K match (Let us help you build your financial future) Companywide Hotel Room Discounts (Who doesn’t love to get away) Paid Time Off Employee Assistance Program (We are here to support you) Employee family events (bring the kids!) Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few Many more, please inquire for more details The AAA Four Diamond award-winning Chaminade Resort & Spa is a spectacular mountaintop retreat in Santa Cruz. Our historic Mission-style resort overlooks sweeping views of Monterey Bay and the Santa Cruz Mountains. Chaminade is a luxurious destination for executive meetings, celebrations and getaways. Enjoy color palettes inspired by California coast, contemporary Spanish furnishings, and world-class amenities. Chaminade is just five minutes from golf courses, the beach and downtown Santa Cruz. Escape to a haven of unsurpassed service. What you will have an opportunity to do: We are looking for a highly motivated Guest Services Agent to join the team at Chaminade Resort and Spa. The Guest Services Agent is responsible for the transportation of guests and assisting with the Bell/Valet functions. Guest Services Agents create an incredible first impression as the face of this beautiful and unique property. If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property. What are we looking for? At least one year in a customer service role with high guest interaction A Valid drivers license with no major infractions for 6 months Hospitality industry experience is a plus. Ability to solve problems when they arise. Ability to work in a team environment is a must. Pleasant and helpful personality. Must be able to work a full shift standing and going back and forth to the valet lot and different areas of the hotel. A strong desire to make an impact on other people An outgoing and engaging personality Excellent verbal communication skills Ability to work in a fast-paced setting Ability to stand for the duration of the shift Must be available to work various shifts including weekends and holidays Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Skills for Guest Services Agent

The job skills required for Guest Services Agent include Customer Service, Guest Service Agent, Transportation, Futures, Verbal Communication,and Employee Assistance Programs etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Services Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Services Agent. Select any job title you are interested in and start to search job requirements.

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Career Path for Guest Services Agent

The following is the career advancement route for Guest Services Agent positions, which can be used as a reference in future career path planning. As a Guest Services Agent, it can be promoted into senior positions as a Front Desk Clerk Sr that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Agent. You can explore the career advancement for a Guest Services Agent below and select your interested title to get hiring information.

How to Become a Guest Services Agent

If you are interested in becoming a Guest Services Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Services Agent for your reference.

Step 1 Understand the job description and responsibilities of a Guest Services Agent

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Step 2 Knowing the best tips for becoming a Guest Services Agent can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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Step 3 View the best colleges and universities for Guest Services Agent

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