Deliver internal and external guest service the Pinnacle Way. Always exhibit a friendly and approachable demeanor. Be polite and courteous when speaking with guests and team members. Look for and act upon opportunities to assist guests and team members. Be sincere and genuine during all interactions. Be prepared with the knowledge and skill required to be responsive to guests and team member’s needs and questions. Responsible for learning and bei...
Duties. Greet and welcome guests as they enter the restaurant. Provide excellent customer service and assist guests with any inquiries or requests. Manage the waitlist and seating arrangements to ensure efficient table turnover. Take reservations and manage incoming phone calls. Handle cash transactions and operate the Aloha POS system. Maintain cleanliness and organization at the host/cashier station. Collaborate with the kitchen and waitstaff t...
