6 Member Service Representative Jobs in Warsaw, IN
Beacon Credit Union is Hiring a Member Service Representative Near Warsaw, IN
To provide excellent member service while assisting members with their financial transactions, including cashing checks, accepting deposits, transferring funds, receiving loan payments, and providing member account information.
Major Duties and Responsibilities
- Receives and processes deposits by cash or check via in person, night depository, or by mail. Disburses share withdrawals by cash or check. Processes coin. Receives and processes loan payments and IRA or HSA contributions. Processes Visa payments and cash advances. Sells money orders, gift cards, and cashier's checks to members. Balances cash drawer and daily transactions. Scans checks and teller work daily. May perform vault responsibilities and approve transactions for less experienced MSRs.
- May open, close and maintain consumer checking and savings accounts, CDs, IRA's and HSA's.
- Responds to members basic questions concerning their accounts. Refers issues that are beyond their knowledge or authority to the appropriate staff member.
- Welcomes members and provides routine information concerning products and services. Identifies cross-sell opportunities and cross-sells services to members. Directs members to appropriate department for specific information and service.
- Updates basic member account information on core system and performs file maintenance.
- Performs other duties as assigned.
One to twelve months prior cashing handling and customer service experience preferred
High School Diploma or HSE
Excellent cash handling and member service skills (outgoing!)
Extremely detail oriented
Basic knowledge of personal computer operations and related software programs
Ability to work as a team member
Ability to cross-sell Beacon products and services according to member needs
Standard position hours are Monday through Thursday 8:15-5, Friday 8:15-5 or 6, and Saturday 8:15-12 (1 Saturday off per month). When working Saturday morning, this employee will have a 1/2 day off during the same calendar week. Hours may vary based on member center coverage needs.
Available Benefits Include:
- Health, dental and vision insurance
- Paid time off
- 401(k) match
- Incentive/bonus program
- Tuition reimbursement
- and more!
Job Summary
Full Time
$32k-39k (estimate)
05/07/2024
05/20/2024
beaconcu.org
PERU, IN
100 - 200
1931
KAREN GEER
$10M - $50M
Banking
Related Companies
About Beacon Credit Union
In 1931, a group of seventy-five farmers in Wabash County, Indiana joined together to form their own financial cooperative. This group of leaders' simple vision was to provide savings and dependable loan programs, particularly to farmers, in the area. In keeping with this heritage, Beacon Credit Union has remained a leader in serving the agricultural community. Currently, Beacon CU is proud to be the largest agricultural lending credit union in the nation. In rural Indiana, where agricultural heritage is still a significant part of the cultural patchwork -- from 4-H fairs in the summer to harv...est moons in the fall - our communities are about far more than just farming, and so is Beacon Credit Union. Today, Beacon has over $1.2 billion in assets, has grown to include 30 office locations, and serves over 43,000 members located throughout 50 counties in Indiana. Beacon's commitment to a business philosophy centered on service and added value has created a credit union whose name is synonymous with financial strength and stability. We are committed to "Guiding the Way" to service and value through financial knowledge and member education. Beacon Credit Union is an Equal Opportunity Employer. Each account insured up to $250,000 by American Share Insurance. By members' choice, this institution is not federally insured. Equal Housing Opportunity.
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The following is the career advancement route for Member Service Representative positions, which can be used as a reference in future career path planning. As a Member Service Representative, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Service Representative. You can explore the career advancement for a Member Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Member Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Member Service Representative job description and responsibilities
Provided members high-level customer service to ensure complete satisfaction by fulfilling their requests and concerns through effective communication and member engagement.
12/18/2021: Huntsville, AL
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
12/31/2021: Gastonia, NC
They deliver high-quality customer service, listening to members' requests and working to find the appropriate solution.
01/09/2022: Knoxville, TN
Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.
02/06/2022: Seattle, WA
The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).
01/03/2022: Wichita, KS
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Member Service Representative jobs
An associate member service also manages membership application requests and evaluates eligibility.
03/03/2022: Idaho Falls, ID
Building member relationships through quality service experiences.
01/04/2022: Colorado Springs, CO
Process service requests and create authorizations to communicate transportation details to partners.
01/31/2022: Atlanta, GA
Customer service representatives must have high EQ, be excellent at communication, and have superb problem solving skills.
02/15/2022: Danbury, CT
Provided great member service that reflected on repeat and referral members.
02/27/2022: Atlantic City, NJ
Step 3: View the best colleges and universities for Member Service Representative.
