POSITION SUMMARY. As a Contact Center Agent, you are the central point of contact for all guests who contact Old Town Pizza via phone, email, and social media. While you may be behind the scenes, your primary purpose is to engage with our guests and ensure they receive the ‘Good as Gold’ experience. Strong communication and multitasking skills are required for this position. ESSENTIAL DUTIES AND RESPONSIBILITIES. The essential functions include, ...
POSITION SUMMARY. To-Go is a vital part of our operation that oversee all takeout and gelato bar needs. Our high volume in carry out orders means that anyone in this role must be able to multi-task effectively, while also maintaining a bright, positive attitude. ESSENTIAL DUTIES AND RESPONSIBILITIES. The essential functions include, but are not limited to the following. Always be happy, friendly and smiling. Be professional and respectful to ever...
POSITION SUMMARY. Responsible for removing all the used dishes and tableware and preparing the table in a professional manner for new guests. This role serves to expedite the restaurant floor and meet the needs of customers in a prompt and friendly fashion. Responsible for supporting servers and bartenders to meet customer needs including food running, making salads, getting drinks, etc. ESSENTIAL DUTIES AND RESPONSIBILITIES. The essential functi...
POSITION SUMMARY. The Host provides warm, friendly, and immediate greetings to guests at the door. Seats, and presents clean menus to guests in a friendly, professional, and quick manner. Hosts should communicate with servers to understand wait times and how they can help to get the next customer sat quickly. ESSENTIAL DUTIES AND RESPONSIBILITIES. The essential functions include, but are not limited to the following. Always be happy, friendly and...
