JOB PURPOSE OR MISSION: Responsible for support of clinical information systems in the hospital network, including the planning, development, training, implementation, evaluation, and maintenance of assigned Clinical Information Systems. Serves as a resource person between I/S and Patient Care Areas for the daily operational issues of hospital’s clinical systems.

ESSENTIAL JOB FUNCTIONS include, but are not limited to:

1. Functions as clinical liaison between IS Department and Patient Care Areas.

PERFORMANCE STANDARDS:

• Provides education to clinical staff regarding Information System’s clinical applications.
• Assists clinical staff in identifying cause and solution to computer issues.
• Collaborates in development and distribution of information to clinical staff.
• Provides cross-training for other members of the IS staff with regard to clinical information systems.
• Works with patient care departments in identifying enhancement and/or change requests for applications; works with I/S technical staff to determine feasibility of requests and communicates back to departments expected outcomes.

2. Provides clinical expertise in evaluation of computer programs and applications; and supports implementation and maintenance of clinical information applications.

PERFORMANCE STANDARDS:

• Performs master file and table maintenance for assigned applications.
• Works collaboratively with both internal and external technical experts to ensure programs and applications meet the needs of an interdisciplinary group of end users.
• Works with I/S technical staff in development of education, literature and training programs to optimize end users’ ability to interact effectively with programs and applications.
• Maintains daily functions of clinical applications.
• Participates in testing of systems or applications before implementation to ensure functionality.
• Assists in establishing and maintaining effective and efficient security of applications, based on “real world” use within BRGMC.
• Maintains knowledge of current technology in the healthcare environment.

3 Performs all other duties as assigned.

EXPERIENCE REQUIREMENTS

Analyst I - Clinical experience in healthcare environment, bedside patient care preferred (3-5 years).

Analyst II – Clinical experience in healthcare environment, bedside patient care preferred (3-5years). Greater 2 years experience in clinical or healthcare informatics

EDUCATIONAL REQUIREMENTS

Current Louisiana license as clinical professional (i.e. RN, Radiology Tech, or Respiratory Tech) preferred

• MT or MLT (Medical Lab Technician) preferred

SPECIAL SKILL, LICENSE AND KNOWLEDGE REQUIREMENTS

Experience with personal computers (2-3 years) (ex. e-mail or internet).

PC hardware troubleshooting experience helpful.

HIPAA REQUIREMENTS:

Maintains knowledge of and adherence to all applicable HIPAA regulations appropriate to Job Position including but not limited to: medical record without limitation, patient demographics, lab results, patient financial and 3rd party billing information, patients related complaints, information related to patient location.

SAFETY REQUIREMENTS:

Maintains knowledge of and adherence to all applicable safety practices appropriate to Job Position including but not limited to: incident reporting, exposure control plan, hand washing for all age groups.