Description

Basement Systems of Indiana is the trusted local team for wet basement, crawl space, and foundation repair. We recognize the importance of healthy, functional below-grade spaces and how they affect our customer’s home. We specialize in improving their home's energy efficiency, safety, and indoor air quality.

Position Overview: We are seeking a dedicated and skilled Service Technician to join our team at Basement Systems of Indiana. As a Service Technician, you will play a crucial role in providing exceptional service to our customers by diagnosing, repairing, and maintaining various basement waterproofing and foundation repair systems.

What We Would Provide You

• A verifiable opportunity to make $80k
• A solid benefits package, health benefits and 401K.
• Best in field training and state-of-the-art software that sets you up for success.
• A work vehicle, company laptop, tools, and apparel.
• A trusting, respectful, and fun culture.
• A company you can be proud to represent.
• Opportunities for your professional growth and career advancement.

Responsibilities:

• Perform service calls to diagnose issues with basement waterproofing, foundation repair, crawl space encapsulation, and concrete leveling systems.
• Execute repairs and maintenance tasks efficiently and effectively, ensuring the longevity and optimal performance of installed systems.
• Communicate with customers professionally, explaining service procedures, addressing concerns, and providing recommendations for preventive maintenance.
• Accurately document service activities, including diagnosis, repairs performed, and parts used, in company records and computerized systems.
• Collaborate with team members and supervisors to coordinate service schedules, prioritize tasks, and ensure timely completion of service calls.
• Adhere to company safety protocols and guidelines at all times to maintain a safe work environment for yourself, colleagues, and customers.
• Continuously expand knowledge and skills through training opportunities provided by the company to stay updated on industry trends, new technologies, and product developments.

Qualifications

What We Need for this Role

• 1 years of sales experience preferred but not required.
• Construction experience preferred but not required.
• Ability to enter a crawlspace, lift up to 75 pounds, walk, climb a ladder, kneel, and crawl.
• Strong listening, closing, and follow-up skills.
• A valid driver’s license and a safe driving record.
• Skill in operating computer software.
• Ability to pass a drug test and background check.

Our purpose is to redefine the construction industry by providing our customers with a remarkable experience. We care deeply for and strive to build a long-term relationship with each customer. At BSI we want our employees to know that they are the most valuable to us and experience success in a way they never imagined for themselves.