You haven't searched anything yet.
Job Description:
PBX Department/Communications Center:
Communications is an excellent opportunity to gain a start in the world of Emergency Management and customer service. As a PBX operator you will learn skill sets that will aid you in dealings with professional, emergency/disaster dispatch, information assessment, call connectivity, data entry, and interpersonal relations situations that will prepare you for success in any emergency dispatch or call center career. Working with the usages and protocols of emergency notification, Conveyant Teledirectory, patient location, public address systems, and the security dispatch radio you will gain essential knowledge to assist with interdepartmental and community, communication and safety.
The Communications Center is staffed to provide full service to the hospital, and all outlying properties, 24 hours a day, 365 days a year.
Job Summary:
This position combines customer services call center skills with emergency response to effectively offer a constant source of communications on all emergent and non-emergent connections and notifications. Operators have a responsibility to maintain a constantly growing knowledge and applicability so as to best serve the connectivity and notification needs of the organization in a prompt and accurate fashion.
Minimum Education, Training and Experience Required:
High school diploma or equivalent preferred
Call Center experience preferred
Full Time
Hospital
$37k-46k (estimate)
03/25/2024
06/29/2024
baptisthealth.com
LOUISVILLE, KY
7,500 - 15,000
1924
NGO/NPO/NFP/Organization/Association
PEGGY MURPHY
$1B - $3B
Hospital
Baptist Health is a healthcare provider that owns and operates a family of hospitals, care centers, physician offices and health facilities.
The following is the career advancement route for PBX Operator Full Time Days positions, which can be used as a reference in future career path planning. As a PBX Operator Full Time Days, it can be promoted into senior positions as a Receptionist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary PBX Operator Full Time Days. You can explore the career advancement for a PBX Operator Full Time Days below and select your interested title to get hiring information.
If you are interested in becoming a PBX Operator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a PBX Operator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on PBX Operator job description and responsibilities
PBX operators are responsible for operating and maintaining a PBX multiline business telephone system, which functions like a high-tech switchboard.
04/14/2022: Durham, NC
They frequently also serve as a receptionist or perform general administrative support tasks.
02/17/2022: Great Falls, MT
When operating the switchboard, the operator must screen and route calls to the appropriate person.
03/24/2022: Wilmington, DE
The other tasks that operators carry out are clerical jobs, such as typing, dealing with faxes, and proofreading.
02/11/2022: Spokane, WA
Depending on the business, PBX operators may double as receptionists, so they need to be pleasant when dealing with visitors.
02/26/2022: Concord, NH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on PBX Operator jobs
A PBX Operator has to deal professionally and politely.
03/12/2022: New Orleans, LA
A PBX Operator should have the capability to handle multiple calls along with relaying essential messages.
03/21/2022: Brownsville, TX
The operators take care of making sure that calls are transferred to the right person.
01/29/2022: Vineland, NJ
The operator should have some understanding of the telecommunication equipment.
04/03/2022: Champaign, IL
PBX operators need strong people and communication skills.
03/01/2022: Casper, WY
Step 3: View the best colleges and universities for PBX Operator.