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Banner Health is seeking a Registered Nurse (RN) OR - Operating Room for a nursing job in San Tan Valley, Arizona.
Primary City/State:
San Tan Valley, ArizonaDepartment Name:
C/P-BIMC Ortho-ClinicWork Shift:
DayJob Category:
Revenue CycleBanner Health believes leadership matters, and we look for people who share our vision making health care easier, so life can be better. Our leaders are at the front of the health care transformation, planning the future of Banner Health.
As a Customer Experience Rep you will be responsible for checking in and out patients, scheduling patients. Collecting monies owed, running eligibility and benefits to determine amounts due. Soft Skills: Characteristics sought based on team culture or work environment expectations. Communication, Teamwork, Problem solving, work ethic, attention to detail, adaptability, interpersonal skills
Shift: Mon-Fri 8am-5pm
Location: 37100 N Gantzel Rd, Ste 107, Queen Creek AZ
At Banner Medical Group, you'll have the opportunity to perform a critical role in the community where you practice. Banner Medical Group provides both primary and specialty care throughout the communities in which Banner Health operates. We do this in a variety of settings - from smaller group practices like our Banner Health Clinics in Colorado and Wyoming, to large multi-specialty Banner Health Centers in the metropolitan Phoenix area. We currently have more than 1,000 physicians and more than 3,500 total employees in our group and are seeking others to enhance our ability to deliver our nonprofit mission of providing excellent patient care.POSITION SUMMARY
This position coordinates a smooth patient flow process by answering phones, scheduling patient appointments, providing registration of patient and insurance information, obtaining required signatures following established processes, procedures and standards. This position also verifies insurance coverage, validates referrals and authorizations, collects patient liability and provides financial guidance to patients to maximize medical services reimbursement efforts. This also includes accurately posting patients at the point of service and releasing information in accordance with organizational and compliance policies and guidelines.
CORE FUNCTIONS
1. Performs registration/check-in processes, including but not limited to performing data entry activities, providing patients with appropriate information and intake forms, obtaining necessary signatures and generating population health summary.
2. Verifies insurance eligibility benefits for services rendered with the payors and documents appropriately. Assists in obtaining or validating pre-certification, referrals, and authorizations
3. Calculates and collects patient liability according to verification of insurance benefits and expected reimbursement. Explains and provides financial policies and available resources for alternative payment arrangements to patients and their families.
4. Enters payments/charges for services rendered and performs daily payment/charge reconciliation in a timely and accurate manner. Balances cash drawer at the beginning and end of the day and prepares daily bank deposit with necessary paperwork sent to centralized billing for record purposes.
5. Schedules office visits and procedures within the medical practice(s) and external practices as necessary. Maximizes reimbursement by scheduling patients in accordance with payor plan provisions. Confirms patient appointments for the following day as necessary and ensures patients are properly prepared for visits.
6. Demonstrates proactive interpersonal communications skills while dealing with patient concerns through telephone calls, emails and in-person conversations. Optimizes patient flow by using effective customer service/communication skills by communicating to internal and external customers, care team, management, centralized services and HIMS.
7. Assists in responding to requests for patient medical records according to company policies and procedures, and state and federal laws.
8. Provides a variety of patient services to assist in patient flow including but not limited to escorting patients, taking vitals and patient history, assisting in patient treatment, distributing mail and fax information, ordering supplies, etc.
9. Works independently under regular supervision and follows structured work routines. Works in a fast paced, multi-task environment with high volume and immediacy needs requiring independent decision making and sound judgment to prioritize work and ensure appropriateness and timeliness of each patient’s care. This position requires the ability to retain large amounts of changing payor information/knowledge crucial to attaining reimbursement for the services provided. Primary external customers include patients and their families, physician office staff and third party payors.
MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge.
Requires knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over one or more years of work experience. Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work independently.
Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences. Strong knowledge in the use of common office software, word processing, spreadsheet, and database software are required.
Employees working at BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
Employees working at BUMG- Arcadia must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
Employees working at Banner Scottsdale Sports Medicine, second floor must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
PREFERRED QUALIFICATIONS
Work experience with the Company’s systems and processes is preferred. Previous cash collections experience is preferred.
Additional related education and/or experience preferred
EOE/Female/Minority/Disability/Veterans
Our organization supports a drug-free work environment.
Privacy Policy
Banner Health Job ID #R4374387. Posted job title: patient financial services rep queen creek surgical specialty
About Banner Health
Banner Health is one of the largest, nonprofit health care systems in the
country and the leading nonprofit provider of hospital services in all the
communities we serve. Throughout our network of hospitals, primary care
health centers, research centers, labs, physician practices and more, our
skilled and compassionate professionals use the latest technology to make
health care easier, so life can be better. The many locations, career
opportunities, and benefits offered at Banner Health help to make the Banner
journey unique and fulfilling for every employee.
Our Mission
Banner’s nonprofit mission statement serves as the foundational language for
our organization. “Making health care easier, so life can be better.” This
mission statement focuses everyone in the organization on a singular purpose
– excellent patient care. In addition, our mission guides decision making,
defines organizational behavior, set the standards for our day-to-day work,
and drives performance.
Our Diversity
At Banner Health, we value and celebrate equity, diversity and inclusion by
promoting and cultivating a culturally rich workforce honored to serve, support
and provide services to our diverse communities. We respect and value the
various backgrounds and differences among our team members that allows
them to be who they are. We believe leveraging these unique perspectives,
experiences and talents not only enhances our Banner family, but supports
our effectiveness and success as an organization. With a strong focus on our
talent, culture and community, we provide opportunities internally and
externally through:
Programs focusing on our talent pipeline.
Team Member Resource Groups that offer team member development,
community outreach, and resources for well-being.
Diversity, equity and inclusion education available through facilitator led
virtual platforms.
Collaborating with community partners to bring accurate health
information and resources to our underserved communities.
Focusing on health disparities and social determinants of health.
Part Time
$78k-96k (estimate)
05/01/2024
05/16/2024
bannerhealth.com
PHOENIX, AZ
15,000 - 50,000
1961
Private
ANDY SETKA
$10B - $50B
Hospital