9 HURD Automotive Lead Service Advisor Jobs in Johnston, RI
Balise Motor Sales is Hiring a HURD Automotive Lead Service Advisor Near Johnston, RI
Job Location
Chevrolet HURD - Johnston, RI
Position Type
Full Time
Job Description
Automotive Service Advisor
Balise is now seeking a qualified Service Advisor/Assistant Service Manager (ASM) with a focus on providing a world class guest experience from the time of meet/greet and write-up to the status update and delivery of the MPI to the active delivery process.
Job Description:
- Perform an active meet and greet and write-up with clear communication and expectations.
- Utilize tools provided to perform job duties at the highest level possible and enhance the guest experience.
- Review the Vehicle Diagnosis & Multi Point Inspection with strict adherence to the Balise Group Service Selling & Customer Handling System
- Determine and recommend needed maintenance based on age, mileage and history of vehicle.
- Prepare a complete and accurate estimate of cost for labor and parts.
- Monitor the progress of each vehicle throughout the day, and update customers as needed.
- Verify that the final invoice reconciles with the work performed on the repair order.
- Explain all completed work and charges to customers.
- Understand that the business is built on customer satisfaction and commit to guaranteeing. customer satisfaction is maintained at the highest level.
- Personal Sales and CSI scores must meet dealership expectations.
- Competitive compensation Paid Weekly.
- Health, prescription, dental, vision, life and disability insurance.
- 401(k) with company match.
- Flexible healthcare spending accounts.
- Paid Time-Off available the month you come onboard.
- Paid Holidays and closed on Sundays.
- Employee discounts on vehicles, parts, service, insurance and car washes.
- While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk and hear. While performing the duties of this job, the employee may incidentally be required to stoop, kneel and crouch, lift weight or exert a force up to a maximum of 25 pounds.
Skills & Requirements:
- This position requires excellent communication skills and high customer service orientation performed with an unbridled sense of urgency and enthusiasm.
- Candidate must be reliable, dependable
- At least one-year related experience required with a high CSI and Sales history is preferred.
- CDK DMS experience is preferred but not required
- A current valid driver's license and insurability rating is required.
- Strong negotiation, communication skills and high emotional intelligence.
- Ability to work in a fast-paced environment.
- Manufacturer experience preferred, but not required.
Job Summary
Full Time
$49k-66k (estimate)
05/02/2024
05/15/2024
baliseauto.com
WEST SPRINGFIELD, MA
500 - 1,000
1919
JAMES E BALISE JR
$200M - $500M
Retail
Related Companies
About Balise Motor Sales
Balise is one of the largest retailers of new and used automobiles in New England. Headquartered in West Springfield, Massachusetts, the organization employs over 1600 associates at facilities across Massachusetts, Connecticut and Rhode Island. Balise and affiliated companies operate Buick (2) GMC (2), Chevrolet (3), Ford (2), Honda (3), Hyundai (3), Kia, Lexus, Mazda, Nissan (3), Subaru, Toyota (3) and Volkswagen new car dealerships; two Ready Credit Used Cars dealerships; three environmentally friendly Car Washes, and five state-of-the-art collision repair centers.
